Admission Counsellor – Roles & Responsibilities

- Handle student and parent enquiries through phone calls, walk-ins, WhatsApp, email, and other communication channels.

- Provide clear and accurate information about the school’s curriculum, academic programmes, facilities, activities, fees, admission process, and policies.

- Demonstrate a strong understanding of school culture, values, teaching methodologies, and overall educational approach.

- Counsel parents and help them understand the programmes and identify the appropriate academic options for their children.

- Conduct school tours for prospective parents and students, explaining the facilities and learning environment.

- Follow up regularly with prospective parents and maintain proper records of enquiries, leads, follow-ups, and admissions.

- Coordinate with the academic, administration, and management teams to ensure a smooth admission process.

- Support parents with application forms, required documents, assessments, interviews, and other admission-related procedures.

- Build and maintain positive relationships with parents and prospective families.

- Participate in school events, exhibitions, education fairs, outreach programmes, and admission campaigns to generate enquiries.

- Achieve assigned admission and conversion targets while maintaining professional and ethical communication.

- Maintain confidentiality of student and parent information and follow school policies and procedures.

- Prepare regular reports on enquiries, follow-ups, conversions, and admission status for management review.





- Represent the school professionally and contribute to creating a warm, welcoming, and positive first impression for every prospective family.

Additional Roles & Responsibilities

- Understand and confidently communicate the school’s vision, mission, philosophy, values, and culture to prospective parents.

- Develop a strong understanding of the school’s academic structure, curriculum, teaching methodology, co-curricular activities, sports, and student development programmes.

- Build a strong parent relationship and trust from the first enquiry through the completion of admission.

- Identify the needs, expectations, and concerns of parents and provide appropriate guidance and solutions.

- Handle parent objections and queries professionally, ensuring clear and positive communication.

- Maintain an updated admission lead database and ensure timely follow-up with every prospective family.

- Track each enquiry from the initial interaction to campus visit, application, assessment/interview, and final admission.

- Coordinate with teachers and academic teams for student assessments, interactions, and parent meetings.





- Assist the administration team in verifying admission documents and student information.

- Support the school during open houses, orientation programmes, parent interaction sessions, exhibitions, and admission events.

- Conduct regular follow-ups with parents who have shown interest but have not yet completed the admission process.

- Collect and communicate parent feedback to the management and relevant departments.

- Maintain professionalism while handling sensitive parent concerns, complaints, and admission-related issues.

- Coordinate with the marketing/outreach team to support school admission campaigns and lead-generation activities.

- Develop and maintain relationships with preschools, educational institutions, organisations, and community networks for admission outreach.

- Assist in preparing admission-related reports, enquiry statistics, conversion reports, and daily/weekly updates.

- Monitor admission trends and provide feedback to management regarding parent expectations and common enquiry patterns.

- Ensure all communication with parents is accurate, timely, courteous, and aligned with school policies.

- Maintain strict confidentiality of student, parent, and school information.

- Contribute to improving the overall parent experience and admission journey.

- Perform other admission and counselling-related responsibilities assigned by the school management.

Pay: ₹20,000.00 - ₹25,000.00 per month

Perks

- Paid time off

- Provident Fund

Work Location: In person

📌 Admission Counsellor (Singanallur)
🏢 Sri Jayendra Saraswathy Vidyalaya Institution
📍 Singanallur