Administration & Reception Executive
Aerem | Mumbai, Maharashtra, India (On-site)
ABOUT AEREM
Aerem is India's end-to-end platform making solar adoption simple for MSMEs and homeowners. We are building a seamless ecosystem that enables businesses and individuals to transition to clean energy through innovative financing, technology, and marketplace solutions.
As we continue to grow, we are looking for a professional, proactive, and well-organized Administration & Reception Executive to manage front-desk operations and support the smooth functioning of day-to-day office administration.
ROLE OVERVIEW The Administration & Reception Executive will be responsible for creating a professional and welcoming experience for visitors, employees, clients, and other stakeholders while supporting the organization with day-to-day administrative and office coordination activities.
The ideal candidate should have excellent communication and interpersonal skills, strong organizational abilities, attention to detail, and a proactive approach to handling administrative responsibilities.
KEY RESPONSIBILITIES
Front Desk & Reception
- Serve as the first point of contact for visitors, clients, candidates, vendors, and other stakeholders.
- Greet and assist visitors in a professional and courteous manner.
- Manage incoming calls, messages, emails, and general correspondence and direct them to the appropriate teams.
- Maintain visitor records and ensure compliance with office access and security protocols.
- Coordinate meeting room bookings and ensure meeting spaces are properly arranged.
- Manage incoming and outgoing couriers, mail, and office deliveries.
- Ensure the reception area and common areas are maintained in a clean, organized, and professional manner.
Administration & Office Coordination
- Provide day-to-day administrative support to ensure the smooth functioning of the office.
- Maintain office records, documents, registers, trackers, and administrative files.
- Manage office stationery and supplies, monitor inventory, and coordinate timely replenishment.
- Coordinate with housekeeping, security, facility teams, and external vendors for routine office requirements.
- Coordinate with vendors and service providers for office-related requirements and follow up on pending activities.
- Assist in organizing internal meetings, employee engagement activities, events, and other office initiatives.
- Support travel, transportation, accommodation, and other logistical arrangements when required.
- Assist with printing, scanning, filing, documentation, and other administrative requirements.
- Maintain administrative trackers and prepare basic reports as required.
- Monitor routine office requirements and proactively escalate issues to the concerned team.
- Assist with seating arrangements, access cards, employee requirements, and other office-related coordination.
HR & Employee Support
- Support HR and Administration teams with employee onboarding and joining formalities.
- Assist with interview coordination, candidate communication, and meeting arrangements.
- Support employee documentation and other HR-related administrative activities.
- Assist in coordinating employee events, engagement activities,
and office initiatives.
General Responsibilities
- Maintain confidentiality while handling employee, company, and business information.
- Ensure timely follow-up and closure of assigned administrative tasks.
- Coordinate effectively with different departments and stakeholders.
- Take ownership of day-to-day administrative requirements and ensure timely resolution.
- Support other administrative or operational activities as assigned.
REQUIREMENTS
- 13 years of experience in Administration, Reception, Front Office, Office Coordination, or a similar role.
- Graduate in any discipline from a recognized university.
- Excellent verbal and written communication skills in English and Hindi.
- Strong interpersonal and relationship-management skills.
- Proficiency in Microsoft Office Suite, particularly Word, Excel, Outlook, and PowerPoint.
- Strong organizational and multitasking abilities with excellent attention to detail.
- Good coordination, follow-up, and time-management skills.
- Professional and presentable demeanor with a service-oriented approach.
- Ability to handle confidential information with discretion and professionalism.
- Proactive attitude with the ability to work independently and take ownership of responsibilities.
- Ability to work effectively in a rapid-paced and dynamic environment.
WHAT WE OFFER
- Opportunity to work with one of India's fastest-growing clean energy companies.
- Collaborative and inclusive work culture.
- Learning and career growth opportunities.
- Exposure to cross-functional teams and diverse business functions.
- Opportunity to take ownership of varied administrative responsibilities.
- Dynamic and fast-paced work environment.
Location: Mumbai (On-site)
📌 Admin & Reception Executive (Mumbai)
🏢 Aerem
📍 Mumbai