– Admin Cum Telecaller

Company: Purplle

Department: Purplle Beauty Academy

Position: Admin Cum Telecaller

Location: Calicut, Kerala

Employment Type: Full-Time

About the Role

We are looking for an energetic and well-organized Admin Cum Telecaller to manage day-to-day academy administration, handle student enquiries, follow up with prospective students, and support the admissions process at Purplle Academy, Calicut.

The role requires strong communication skills, good follow-up ability, basic computer knowledge, and a customer-friendly approach.

Key Responsibilities

Academy Administration

- Manage day-to-day administrative activities of the academy.
- Maintain student records, attendance, enquiry registers and admission documentation.
- Coordinate with trainers and students for daily academy activities.
- Maintain course schedules, batch details and student databases.
- Handle incoming calls, enquiries and visitors professionally.
- Support the Academy Manager in daily operational activities.
- Maintain proper records of fees, forms and other student documents.

Telecalling & Student Counselling

- Make outbound calls to prospective students/leads.
- Explain Purplle Academy courses, eligibility, duration, fees and career opportunities.
- Understand student requirements and recommend suitable courses.
- Follow up regularly with interested candidates.
- Convert enquiries into walk-ins and admissions.
- Maintain daily call and follow-up reports.
- Handle WhatsApp enquiries and share course-related information.
- Invite prospective students for counselling sessions and academy visits.

Admissions & Business Support





- Generate admissions through effective lead follow-up.
- Maintain an updated lead tracker.
- Coordinate with the Academy Manager regarding admission targets.
- Support promotional activities, seminars, career counselling and student engagement activities.
- Build relationships with potential students, parents, colleges and local communities.
- Ensure a smooth admission experience from enquiry to joining.

Requirements
- Minimum 1–2 years of experience in telecalling, counselling, front office, admissions or administration.
- Experience in an academy, education, beauty, retail or training workplace will be an advantage.
- Excellent Malayalam and English communication skills.
- Hindi knowledge will be an added advantage.
- Good convincing and follow-up skills.
- Basic knowledge of MS Excel / Google Sheets / MS Office.
- Comfortable making a high volume of calls and maintaining follow-up records.
- Good interpersonal and customer-handling skills.
- Candidates with a sales/admission target-oriented mindset are preferred.

Key Skills
- Telecalling
- Student Counselling
- Lead Follow-up
- Admissions
- Customer Handling
- Administration
- MS Excel / Google Sheets
- Communication Skills
- Relationship Management
- Conversion & Follow-up

Preferred Candidate Profile Candidates from beauty academies, educational institutes, training centres, salons, retail, telecalling or customer service backgrounds can apply.

Location

Purplle Academy – Calicut, Kerala

Salary: As per experience and industry standards

Experience: 1–2+ years preferred

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits

- Health insurance
- Provident Fund

Work Location: In person

📌 Admin cum telecaller Wanted for purplle acadamy Calicut (Nadakkave)
🏢 Purplle.com
📍 Nadakkave