About Us

RidgeSide Property Management is a residential property management company based in the Greater Toronto Area, Canada, serving property owners across Toronto, Mississauga, Brampton, Vaughan, Markham, and surrounding areas. We help landlords find quality tenants and manage their properties hassle-free. We're a growing team looking for a reliable, organized, and proactive Admin Assistant to support our CEO and daily operations.

Role Overview

This is a remote role working directly with our CEO. You'll support property management coordination, manage our growing Affiliate network, and handle day-to-day administrative tasks. This is not a full Property Manager role, but you'll be closely involved in keeping our operations running smoothly. No prior property management experience is needed, as we will train you.

Key Responsibilities

Property Management Coordination

- Coordinate with property owners, tenants, and service providers via email, phone, and messaging
- Track and follow up on maintenance requests, showings, and tenant applications
- Keep property records, documents, and CRM entries updated and organized

Affiliate Management

- Onboard new Affiliates, including sending welcome materials, setting up accounts, and explaining our process
- Serve as the main point of contact for existing Affiliates and respond to their questions
- Track Affiliate referrals, leads, and commissions
- Regularly check in with Affiliates to keep them active and engaged

Administrative Tasks

- Upload and update rental listings on our website and listing platforms
- Manage emails, calendars, and documents as needed
- Prepare simple reports, spreadsheets, and templates
- Handle other admin tasks assigned by the CEO

Reporting

- Send daily updates on completed tasks, pending items, and issues
- Prepare weekly summary reports on Affiliate activity, listings,



and operations

Requirements

Most significant: Excellent spoken English. You'll be speaking directly with property owners, tenants, and Affiliates in Canada, so clear, confident spoken English is a must. Candidates will be assessed on this during the interview.

Beyond that, we will provide full training. Prior experience in property management or real estate is not required. We're looking for someone who is:

- Eager to learn and quick to pick up new tools and processes
- Organized, reliable, and able to follow through on tasks without constant reminders
- Comfortable working late-night shifts (IST)
- Equipped with a reliable laptop/computer and stable high-speed internet

Nice to Have
- Experience in an admin, virtual assistant, customer support, or coordination role
- Experience working with international (especially North American) clients

Working Hours

Monday to Saturday, 10:00 AM – 3:00 PM Eastern Time (Toronto, Canada)

- Summer (mid-March to early November): 7:30 PM – 12:30 AM IST
- Winter (early November to mid-March): 8:30 PM – 1:30 AM IST

Working hours follow Canadian time. When Canada changes its clocks for daylight saving, your shift in IST will shift by one hour accordingly.

What We Offer

- Fully remote role
- Complete training on our systems and processes
- Direct exposure to working with a Canadian company and its CEO
- Robust growth potential: as our business expands, the right person will have many more opportunities to take on bigger responsibilities and grow their role and income with us
- Supportive, fast-moving environment where your work has visible impact

Job Types: Full-time, Permanent

Pay: ₹14,000.00 - ₹16,000.00 per month

Benefits

- Paid time off

Experience:
- Admin Assistant : 1 year (Preferred)

Language:
- English (Required)

Shift availability:
- Night Shift (Preferred)

Work Location: Remote

📌 Admin Assistant (India)
🏢 Ridgeside Property Management
📍 India