Job Title

Accounts Receivable Tower Head

About Welspun World

Welspun World is one of India's fastest growing global conglomerates with businesses in Home Textiles, Flooring Solutions, Advanced Textiles, DI Pipes, Pig Iron, TMT bars, Stainless Steel, Alloy, Line Pipes, Infrastructure & Warehousing.

At Welspun, we strongly believe in our purpose to delight customers through innovation and technology, achieve inclusive & sustainable growth to remain eminent in all our businesses. From Homes to Highways, Hi-tech to Heavy metals, We lead tomorrow together to create a smarter & more sustainable world.

About Welspun Entity

Welcome to Welspun Transformation Services Limited (WTSL., where innovation, digital transformation, and customer-centric excellence come together. As part of the Welspun Group, we are at the forefront of automation and business services, working across industries with a focus on cutting-edge technologies such as AI, ML, and RPA. Refer privacy policy - https://welhire.ai/privacy_policy.html.

Since our founding in August 2018 with 92 employees, we've grown to over 500 members across multiple locations, showcasing our commitment to operational excellence and inclusivity. At WTSL, we prioritize diversity, with 34% women in our workforce and versatile policies like maternity, paternity, and menstrual leave. Our goal is to increase female representation to 40%.

We foster a family-like work environment through initiatives like Fam-Jam and wellness programs, and our Great Place to Work certification highlights our commitment to employee well-being.

Working at WTSL means being part of impactful projects for global clients, while growing professionally through extensive learning opportunities. Join us as we continue our transformational journey, where your ideas and contributions will be valued, and you can make a meaningful impact in the world of business services.

Job Purpose/ Summary The Order-to-Cash (O2C.

Tower

Head is responsible for overseeing the complete O2C process, including credit management, billing, collections, cash application, customer reconciliation, and reporting across multiple business units. The role ensures compliance with accounting standards, manages month-end and quarter-end closures, and drives improvements in AR performance, cash flow, and operational efficiency. The individual also leads trade finance activities such as LC/BG management, collaborates with key stakeholders, and oversees a large team to deliver agreed SLAs and KPIs. Additionally, the role focuses on leveraging SAP,



automation, and RPA solutions to enhance productivity, strengthen controls, and support continuous process improvement.

The Order-to-Cash (O2C.

Tower

Head is responsible for overseeing the complete O2C process, including credit management, billing, collections, cash application, customer reconciliation, and reporting across multiple business units. The role ensures compliance with accounting standards, manages month-end and quarter-end closures, and drives improvements in AR performance, cash flow, and operational efficiency. The individual also leads trade finance activities such as LC/BG management, collaborates with key stakeholders, and oversees a large team to deliver agreed SLAs and KPIs. Additionally, the role focuses on leveraging SAP, automation, and RPA solutions to enhance productivity, strengthen controls, and support continuous process improvement.

Responsibility

Own the endtoend O2C process across multiple lines of business including credit management billing customer reconciliation cash application collections and reportingbrEnsure the accounting cycle is executed accurately complying with accounting standards and internal control requirementsbrDrive timely and accurate monthly and quarterly closing processes for O2C including AR aging provisioning cutoff and reconciliations in coordination with business finance and controllership teamsbrIdentify and implement process standardization and improvement opportunities across the towerbrOversee the credit management process including credit limit setting credit holdrelease risk assessment and periodic credit reviewsbrManage Letter of Credit and Bank Guarantee processes including issuance amendment discrepancy resolution negotiation with banks and timely realizationbrApply strong knowledge of trade finance instruments and international billing and collections practices including INCOTERMS and crossborder payment mechanismsbrLiaise with banks trade finance teams and treasury to resolve LCBG discrepancies and mitigate collection risk on international transactionsbrEnsure accurate and timely customer account reconciliations resolving mismatches short payments and disputesbrOversee cash application processes to ensure accurate and timely posting of receipts against customer accountsinvoicesbrDrive reduction in unapplied cash reconciliation aging and open items through process discipline and automationbrOwn O2C reporting including DSO aging cash application accuracy reconciliation status LCBG status and other management reporting requirementsbrDefine track and deliver on SLAsKPIs as mutually agreed with business stakeholders drive corrective action on deviationsbrPresent periodic performance reviews and dashboards to leadership and business stakeholdersbrLead a team of 50 FTEs across multiple lines of business building a strong layer of team leadsmanagers under each LOBbrDrive resourcing training crossskilling and capability building suited to a fastpaced multiLOB captive GCC environmentbrManage performance career development attrition and succession planning across the towerbrBuild a culture of ownership service excellence and continuous improvement across all LOBsbrAct as the primary point of contact for O2C between the different COEs within GCC and business stakeholdersbrCoordinate monthlyquarterly closing timelines and deliverables with business and controllership stakeholdersbrManage stakeholder escalations and drive resolution within agreed SLAsbrBring a strong automation mindset identifying opportunities for process automation RPA and digitization across credit management reconciliation cash application and reportingbrLeverage handson SAP experience to drive systemled efficiencies and reduce manual interventionbrOwn SOPs and process documentation for the tower ensuring audit readiness at all times

Company Name

Welspun Transformation Services Limited

Division

Shared Services

Key Interactions

Internal Communication ,External Communication ,Employees,Auditors,Vendors

Relevant Work Experience

10 - 15 Years

Relevant Industry

Manufacturing Industry,Transportation and Logistics Industry,E commerce,Retail Industry

Education-Qualification

Post Graduate

Education-Specialization

Chartered Accountant,CA

Language Proficiency

ENGLISH,HINDI

Certifications

NA

Skill

Strategic Planning,Stakeholder Management,Decision Making,Problem solving,Collaboration

Competency Names

Business & Commercial acumen, Entrepreneurship, Global Mind-set, People Excellence, Â SAP Module Expertise, Process Automation, Cash Flow & Fund flow management, SAP and IT Applications

📌 Accounts Receivable Tower Head (Vapi)
🏢 Welspun World
📍 Vapi