We're Hiring: Accounts Payable & Compliance Officer

Location: Chennai, India

Company: Alliance Workforce Advisory Pvt Limited

Working Hours: UK working hours ( 1:30pm to 10:30pm April to September / 2:30pm to 11:30pm October to March )

Department: Utilities & Compliance

Reports to: Utilities & Compliance Manager

About the Role

Alliance Workforce Advisory Pvt Limited is a growing outsourcing business providing services to UK property developers, housing associations, charities and other organisations.

We are looking for an Accounts Payable & Compliance Officer to join our Utilities & Compliance team. This role will work closely with Management, Accounts, clients, suppliers, local authorities and debt collection agencies.

The role has a strong focus on monitoring financial liabilities, investigating correspondence, identifying whether clients are liable, resolving billing issues and maintaining accurate financial information.

What You'll Be Responsible For

1. Accounts Monitoring & Payment Control

- Monitor utility, Council Tax and Business Rates bills for active accounts.
- Check that bills are accurate and payments are made correctly and on time.
- Investigate billing discrepancies, unusual charges and consumption issues.
- Coordinate with suppliers, local authorities and Accounts Payable to resolve payment and billing issues.
- Monitor meter information and arrange meter readings through ground-support staff.
- Maintain accurate bill, payment and account records.

2. Liability Monitoring, Investigation & Resolution — Core Responsibility

- Monitor liability notices, payment demands, enforcement letters and emails relating to utilities, Council Tax and Business Rates.
- Carry out initial investigations using property, account, occupancy and historical records to establish whether the client is liable.
- Gather supporting evidence and prepare clear findings for the Utilities & Compliance Manager.
- For sensitive, complex or high-value cases, discuss findings with the Manager, take direction on next actions and carry them out.
- For routine cases, progressively take ownership of investigations and resolutions as your knowledge develops.
- Where appropriate, coordinate with suppliers, councils, debt collection agencies and Accounts Payable to resolve liabilities and payment arrangements.

3. Expense Reporting & Financial Analysis

- Prepare monthly expense reports covering utilities,



Council Tax and Business Rates.
- Analyse expenditure, unusual charges, increases and anomalies.
- Compare actual expenditure against previous periods, budgets and expectations.
- Prepare forecasts and expenditure projections to support Accounts and financial planning.
- Identify recurring billing, payment or liability issues with financial impact.

4. Internal Coordination

- Work closely with Accounts Payable and the wider Accounts team.
- Coordinate with clients and internal teams to obtain information and supporting documentation.
- Work with ground-support, maintenance and operations teams where property information or meter readings are required.
- Keep internal databases and case records accurate and up to date.

Training & Career Development You do not need to be an expert in UK utilities, Council Tax or Business Rates from day one.

You will receive structured training during your first three months covering the UK utilities and property market, Council Tax, Business Rates, liability processes, supplier and local authority correspondence, financial controls and our internal systems.

Initially, you will work on individual cases and clearly defined tasks, with your findings reviewed by the Manager. As your knowledge and confidence develop, you will progressively take ownership of more complex cases.

Our objective is to train you to become fully autonomous in day-to-day liability monitoring, investigation and case management.

By approximately 12 months, you should be capable of independently managing the majority of routine cases while escalating sensitive, high-value or commercially significant matters to the Manager for direction and approval.

What We're Looking For

Essential

- Excellent written and spoken English.
- Strong analytical and problem-solving skills.
- Excellent organisation and time-management skills.
- Robust Excel skills and confidence working with data.
- Experience investigating billing discrepancies or outstanding payments.




- Experience preparing financial or expense reports.
- Basic understanding of accounting and financial concepts.
- Strong communication and interpersonal skills.
- Ability to handle sensitive financial and liability matters professionally.
- Proactive, self-motivated and willing to take ownership.

Desirable

- Experience working with UK-based clients.
- Experience in accounts payable/receivable, finance administration, compliance, utilities, property or business operations.
- Experience reviewing invoices, bills or financial records.
- Experience with payment monitoring or account reconciliation.
- Exposure to forecasting, budget monitoring or financial analysis.
- Project management experience.
- Familiarity with AI/LLM tools such as ChatGPT or Claude.
- Interest or experience in workflow and business process automation.

Who Would Be a Good Fit? This role would suit someone who enjoys investigating problems, working with numbers and taking ownership of cases.

We are particularly interested in people who don't simply identify that a bill or liability is wrong, but want to understand why it is wrong, gather the evidence, communicate with the relevant parties and see the matter through to resolution.

If you are looking to build a long-term career in accounts, compliance, management and business operations within a growing company, we'd like to hear from you.

Pay: ₹25,000.00 - ₹30,000.00 per month

Application Question(s)

- How many years of experience do you have in Accounts Payable, Accounts Receivable, finance operations, billing, or a similar role?
- This role requires regular communication with UK clients, suppliers and other external parties and follows UK working hours. Are you comfortable communicating professionally in English over call and working UK hours from Chennai?
- Have you previously handled cases or queries that required you to investigate information, gather supporting evidence and coordinate with different parties to reach a resolution?
- Are you comfortable working independently, taking ownership of assigned cases and escalating complex or high-value matters when required?
- When can you start the position ?
- Mention your current location.
- Mention your expected monthly take home salary after deductions.
- Do you have own laptop that can be initially utilised for work purpose ?

Work Location: In person

📌 Accounts Payable & Utilities compliance (Guindy)
🏢 Advice with Accounts Chennai
📍 Guindy