Please note: This role is open only to candidates with a background in design, media, creative strategy, advertising or another creative field, through work experience or education. Applications without a creative background will not be considered.

About See And Say

See And Say is a creative marketing consultancy working with home, lifestyle, beauty and wellness brands. We build content, campaigns and brand stories for design-led businesses, from handmade tile makers and artists to luxury travel and lifestyle labels. We're a small, close team that cares deeply about how things look, feel and read.

The role

We're looking for an Account Manager to be the day-to-day point of contact for our clients. You'll keep conversations moving, keep calendars on track, and make sure every client feels looked after, while our founder focuses on strategy and creative direction. This role suits someone who loves order, communicates warmly, and has a genuine eye for good design.

What you'll do

- Manage daily client communication across WhatsApp, email and calls, with timely and thoughtful replies.
- Share content calendars and creatives with clients, gather their feedback and get sign-offs on time.
- Turn client feedback into transparent, actionable briefs for the design and content team.
- Brainstorm content ideas, post concepts and campaign angles with clients, and bring fresh suggestions to review calls. Ideas that shape larger campaigns or brand direction are developed together with the founder.
- Log new requirements, check them against the agreed scope and flag anything that falls outside it.
- Schedule meetings between the founder and clients for new projects, set a clear agenda beforehand, and share any background or briefs the founder needs to walk in prepared.
- Follow up after these meetings with a summary of decisions, next steps and timelines for both the client and the internal team.




- Send weekly status updates to each client covering progress, pending items and inputs needed.
- Join and coordinate routine review calls, and share notes and next steps afterward.
- Track deadlines across accounts and raise risks early.
- Know when to escalate strategy, creative direction or commercial questions to the founder.

What we're looking for

- 1 to 2 years in client servicing or account management at a content, social media or brand agency.
- Experience with lifestyle, design, beauty, fashion or D2C brands is a strong plus.
- A polite, kind and patient nature. Clients should come away from every interaction feeling heard and cared for.
- Excellent written and spoken English, with a warm, clear and professional tone.
- A curious, creative mind and genuine interest in content, trends and brand storytelling, so you can contribute ideas with confidence.
- Strong organisation and follow-up habits. Nothing slips through the cracks with you.
- An eye for aesthetics, so you can judge whether a creative is ready to go to a client.
- The confidence to push back politely and hold the line on scope and timelines.
- Comfort working independently and staying responsive during working hours.
- Comfort with tools like Google Workspace, Notion, and Instagram.
- Must have a dual SIM smartphone, so a dedicated See And Say work number can be used for client communication, along with a laptop and a stable internet connection.

Why join us

- You'll work closely with the founder and learn how brand strategy is built from the ground up.
- You'll work on a portfolio of thoughtful, design-led brands.
- There's real room to grow into a senior client or strategy role as the consultancy expands.

This is a work-from-home role. We use desktop monitoring software during working hours to keep collaboration smooth across the team.

To apply

- Send your CV and a short note on a client situation you handled well to [email protected] with the subject line "Account Manager, See And Say."

📌 Account Manager (Delhi)
🏢 See And Say
📍 Delhi