24 Sep
|
Gurupreet Kapoor
|
Hyderabad
24 Sep
Gurupreet Kapoor
Hyderabad
Account Manager - US
We are seeking an experienced Account Manager to join our team in Hyderabad, India. As an Account Manager, you will be responsible for managing and growing our US-based client relationships, ensuring exceptional customer satisfaction, and driving business growth.
Key Responsibilities
- Develop and execute strategic plans to drive business growth and expand existing client relationships.
- Conduct regular business reviews with clients to understand their needs and provide tailored solutions.
- Build and maintain strong relationships with key decision-makers and influencers within client organizations.
- Collaborate with cross-functional teams to ensure seamless delivery of client projects and services.
- Identify current business opportunities and develop proposals to win new clients.
- Analyze sales data and market trends to inform business decisions and strategies.
- Stay up-to-date with industry developments and competitor activity to maintain a competitive edge.
- Manage and meet or exceed sales targets and revenue growth objectives.
- Provide exceptional customer service and support to ensure client satisfaction and loyalty.
Required Qualifications
- Minimum 5 years of experience in account management or a related field, preferably in the US market.
- Proven track record of success in managing and growing client relationships, with a strong focus on customer satisfaction and loyalty.
- Excellent communication, interpersonal, and negotiation skills,
with the ability to build strong relationships with clients and internal stakeholders.
- Strong analytical and problem-solving skills, with the ability to analyze sales data and market trends to inform business decisions.
- Ability to work in a fast-paced environment, with multiple priorities and deadlines.
- Solid technical skills, including proficiency in CRM software, Microsoft Office, and Google Suite.
- Ability to travel up to 20% of the time, with occasional overnight stays.
Technical Skills & Experience
- Proficiency in CRM software, including salesforce.com and HubSpot.
- Strong understanding of marketing automation and sales enablement technologies.
- Experience with data analysis and business intelligence tools, such as Tableau and Power BI.
- Strong knowledge of US market trends and industry developments.
- Ability to learn and adapt to new technologies and systems quickly.
- Experience with project management tools, such as Asana and Trello.
Preferred Qualifications
- Experience in a similar role, preferably in the US market.
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Professional certifications, such as CFAP or CCM.
- Strong knowledge of industry-specific software and systems, such as ADP and QuickBooks.
- Experience with online marketing and digital sales strategies.
- Fluency in a second language, such as Spanish or French.
📌 Account Manager -Non Industry (Hyderabad)
🏢 Gurupreet Kapoor
📍 Hyderabad