We're looking to bring on a strategically driven Account Manager - Life Sciences to oversee client happiness, growth, and enduring success across a collection of key accounts, with a robust tilt toward Pharma, Biotech, and MedTech organizations. Acting as both a dependable advisor and the mastermind behind client engagement strategy, you'll partner with customers, internal teams, and senior executives to build out account plans, monitor delivery excellence, and fuel continued business growth. The role demands a strong blend of business savvy, delivery management, deep Life Sciences knowledge, and leadership skill — a great fit for a motivated individual who thrives at the crossroads of technology, business strategy, and customer experience

Responsibilities

- Operate as the go-to Account Manager, staying closely connected with clients, internal teams, Business Unit Heads, and Sales Leads
- Collaborate with senior Account Management executives to formulate and put into action account strategies aimed at growth, delivery quality, and client satisfaction
- Serve as the architect behind client engagements, shaping strategic direction and positioning the organization for success across the full Life Sciences spectrum, from R&D; and Clinical through Regulatory, Commercial, and Patient Engagement
- Build and reinforce trust-based relationships with senior-level client stakeholders and internal executive leadership
- Contribute to client-side product efforts by helping establish product vision, shape roadmaps, and articulate meaningful value propositions
- Drive top-line growth across a portfolio of assigned accounts, helping the organization hit its broader revenue and profitability targets
- Extend organizational presence within Life Sciences accounts by uncovering opportunities in digital transformation, data analytics, clinical platforms, regulatory technology, and commercial tools
- Take the lead on sales and pre-sales activities, including assessing opportunities, responding to RFPs, building proposals,



and delivering presentations to clients
- Illustrate service value through client-facing sessions, whether in-person or virtual, while managing a monthly pipeline and communicating key metrics to senior leadership
- Work alongside program and project management colleagues to ensure delivery success through an integrated operational approach
- Establish the scope of engagements along with pricing and delivery models that align with Life Sciences regulatory and compliance demands
- Ensure a seamless transition from the sales phase into delivery, maintaining full accountability for client satisfaction and outcomes
- Monitor key performance metrics across major client accounts to confirm alignment with overarching business targets
- Maintain awareness of evolving market dynamics, emerging technology, and industry-specific hurdles within Life Sciences, covering areas like digital health, real-world evidence, and pharmacovigilance
- Act as a go-to expert guiding business transformation initiatives, product strategy development, and innovation projects for Life Sciences clients

Requirements

- 18-plus years of experience overseeing accounts within large enterprise environments
- Consistent history of achieving and surpassing sales and revenue benchmarks
- Comprehensive knowledge of the Pharma, Biotech, and MedTech industry, spanning clinical trials, regulatory requirements, and pharmacovigilance practices
- Awareness of commercial operations along with patient-oriented solution approaches
- Strong grasp of technology platforms, digital transformation trends, and IT service delivery within Life Sciences and healthcare
- Ability to navigate both big-picture strategic thinking and detailed tactical execution to achieve business and client success
- Demonstrated skill in leading teams, managing performance outcomes, and coordinating across various functional areas
- Polished abilities in presenting, negotiating, and forming relationships with senior-level stakeholders
- Solid capability in tackling problems, applying critical thinking, and developing workable solutions

📌 Account Manager - Life Sciences (Bengaluru)
🏢 EPAM Systems
📍 Bengaluru