Company Description BLACK PEPPER HOSPITALITY & EVENTS PRIVATE LIMITED is a hospitality and events company headquartered in New Delhi, India, with offices located at Lower Ground Floor, Plot No. 3, CBD, Shahdara. The company operates in the dynamic hospitality and events sector, serving a variety of clients across corporate, social, and private event segments. Team members collaborate closely to deliver organized, high-quality event experiences and customer service.

The organization offers opportunities to work in a fast-paced environment where attention to detail and client satisfaction are highly valued.

Role Description This is a full-time Account Manager role in a hybrid work model, based in Recent Delhi, with some flexibility to work from home.

The Account

Manager will manage client accounts end-to-end, including onboarding, maintaining relationships, and ensuring timely delivery of hospitality and event services. Daily responsibilities include coordinating with internal teams, preparing proposals and quotations, tracking budgets, and monitoring project timelines. The role involves responding to client inquiries, resolving issues, and proactively identifying opportunities to upsell or cross-sell services.

The Account

Manager will also assist in post-event evaluation, reporting on performance,



and contributing suggestions to improve service quality and client retention.

Qualifications

- Strong client relationship management skills, with the ability to build trust, manage expectations, and maintain long-term partnerships.
- Experience in account management, project coordination, or customer success, preferably within hospitality, events, or related service industries.
- Solid organizational and time-management abilities, including handling multiple accounts, tracking deadlines, and managing budgets.
- Effective written and verbal communication skills for interacting with clients, vendors, and cross-functional internal teams.
- Comfort with basic business tools and software (e.g., CRM systems, spreadsheets, presentation software) to manage accounts and report performance.
- Proactive problem-solving skills and attention to detail, with a focus on delivering high-quality client experiences.
- Ability to work both on-site in New Delhi and remotely as required, collaborating effectively in a hybrid environment.
- Bachelor’s degree in Business, Hospitality, Marketing, or a related field; relevant professional experience can substitute where appropriate.

📌 Account Manager (New Delhi)
🏢 BLACK PEPPER HOSPITALITY u0026 EVENTS PRIVATE
📍 New Delhi