- 8+ years of experience with managing scalable operations at large, complex organizations, preferably within the hi-tech sector
- Track record of leading organizations through growth and strategic transformation
- Experience managing on-site and offshore teams to deliver IT services 24x7
- Experience uncovering insights that will help drive quality and speed to impact
- Experience implementing automation and AI to support scale and improve outcomes
- Experience with P&L; ownership
- Experience leading organizations of at least 250 employees
- Expertise within ITSM, SDLC,
and product management best practices
- Software engineering or technology consulting background preferred
- Executive-level communication skillset and presence
- Strong understanding of data analytics and being able to use data to recognize trends or improvement opportunities
- The ability to characterize the work the team is delivering, the value they are providing, and the challenges they are facing in data (i.e., metrics)
Must-have skills Account Management, Service Delivery
Valuable-to-have skills
Client Relations
📌 Account Delivery Manager (Jaipur)
🏢 Weekday AI
📍 Jaipur
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