Role & responsibilities

Responsibilities

Handle high-pressure, deadline-driven admission and academic processes with accuracy and speed.

Coordinate with students, colleges, and internal teams for requirements, updates, and approvals.

Manage large datasets in Google Sheets/Excel ensuring 100% accuracy and timely updates.

Follow up rigorously with students and institutions for pending documents, fees, and application progress.

Maintain up-to-date academic records, student files, and progress tracking sheets.

Document & Compliance Management

Scan, verify, and organize student documents such as passports, transcripts, certificates, and IDs.

Verify educational credentials from various nationalities for eligibility.

Stay updated on various visa subclasses, government regulations, and policy changes.

Ensure compliance with institutional and departmental rules, regulations, and guidelines.

Communication & Follow-up

Handle student queries via phone, email, and WhatsApp with fast and accurate responses.

Manage professional email communication (Gmail, Outlook, Zoho) including flagging,



categorizing, and setting reminders.

Convert important communications into calendar events or task lists for deadline tracking.

Use mail merge tools for bulk but personalized communication.

Note- Office Timings are from 7.00 am-4.00 pm

Preferred candidate profile

Proficient in advanced Excel/Google Sheets features (VLOOKUP, Pivot Tables, Conditional Formatting, Data Validation, Filters).

Comfortable using CRM/student data management systems and digital workflow tools.

Tech-savvy with the ability to quickly learn and adapt to recent software.

Skills & Competencies Required

Strong coordination and follow-up skills relentless in closing tasks.

Quick learner with an adjusting nature to adapt to work changes.

Excellent English written & verbal communication.

Ability to work under pressure and handle high workloads efficiently.

Detail-oriented with very high accuracy in data and document handling.

📌 Academics Officer (New Delhi)
🏢 Woodcove Educator
📍 New Delhi