Role & responsibilities

- Handle inbound leads and enquiries through calls, WhatsApp and other communication channels.
- Counsel working professionals, graduates and students regarding suitable Online Degree, MBA, BBA and other higher-education programs.
- Understand the candidate's academic background, career goals, budget and program requirements.
- Explain program structure, eligibility, fees, admission process and university-related information accurately.
- Convert qualified leads into applications and confirmed admissions.
- Conduct systematic follow-ups with prospective students throughout the admission cycle.
- Handle objections related to fees, university selection, program credibility, eligibility and career outcomes.
- Achieve assigned monthly admission and revenue targets.
- Maintain accurate lead, follow-up and admission data in the CRM/lead-management system.
- Track individual performance metrics including calls, connects, follow-ups, applications, conversions and admissions.




- Maintain regular communication with students until successful enrolment.
- Stay updated on university programs, eligibility criteria, admission cycles and Online Education trends.

Preferred candidate profile

- 3 - 5 years of relevant experience in Admission Counselling, Education Sales, Inside Sales, EdTech or Online Education.

- Proven experience in student counselling and admission conversion.

- Experience handling leads and converting them into applications/admissions.

- Strong knowledge of Online Education / Online Degree programs.

- Experience working with CRM and lead-management systems.

- Robust communication, counselling, negotiation and objection-handling skills.

- Comfortable working with monthly targets and performance-based KPIs.

- Candidates with a consistent track record of achieving admission/sales targets will be preferred.

- Immediate joiners or candidates with a short notice period will be preferred.

📌 Academic Counsellor (Ranchi)
🏢 Satya Prakash Deepak
📍 Ranchi