Company Description velocitel global , founded in 2026, provides international voice termination, international SMS termination, and data services worldwide. The company specializes in VoIP internet telephony, offering wholesale termination, multi-level reseller services, dialer services, dedicated servers, and other communication solutions for organizations of all sizes.

Vesper

Telecom has built a strong global customer base and extensive carrier interconnections through comprehensive VoIP business solutions. Routing millions of minutes daily across South Asia, North Africa, Europe, the Middle East, and the Americas, the company focuses on high service quality and reliable performance. Customers benefit from uninterrupted, easy-to-integrate services supported by 24/7 technical assistance via online chat and email.

Role Description The A2P Account Manager is a full-time, remote role responsible for managing and growing application-to-person (A2P) messaging accounts. This position involves overseeing onboarding and ongoing support for clients, monitoring traffic volumes and quality, and ensuring adherence to routing and compliance standards.

The A2P Account Manager will build strong relationships with customers, address inquiries and issues promptly, and coordinate with technical and operations teams to optimize service performance.



Daily tasks include analyzing usage and revenue reports, identifying opportunities for upselling or cross-selling, and preparing regular account reviews. The role also requires staying current on industry trends, messaging regulations, and carrier requirements to help clients achieve reliable and scalable communication.

Qualifications

- Experience in telecom, VoIP, or messaging services, with understanding of A2P SMS, routing, and carrier interconnections.
- Account management and customer success skills, including relationship building, stakeholder communication, and issue resolution.
- Analytical abilities for reviewing traffic, performance metrics, and revenue data, with solid Excel or similar reporting skills.
- Comfort working with technical teams and platforms, including basic familiarity with APIs, dashboards, and ticketing systems.
- Strong written and verbal communication skills in English, with clear, professional, and inclusive customer communication.
- Ability to work independently in a remote environment, manage multiple accounts, and prioritize tasks effectively.
- Previous experience in B2B sales or business development in telecom or SaaS is an advantage.
- Bachelor’s degree in Business, Telecommunications, Engineering, or a related field, or equivalent practical experience.

📌 P account manager (Mumbai)
🏢 Velocitel Global FZ-LLC
📍 Mumbai