Description

We are looking for an experienced JIRA Administrator to manage, configure, and optimize our Atlassian JIRA setting. You will partner with Agile teams, project managers, and stakeholders to ensure JIRA supports effective project tracking, workflow management, and reporting across the organization. Responsibilities are as below:

- Administration & Configuration – Create and manage projects, issue types, workflows, screens, fields, permission schemes, and notification schemes in JIRA Software and JIRA Service Management.
- Migrations (Data Center ↔ Cloud) for JIRA, Confluence and all the integrated apps.
- User Management – Manage user accounts, groups, roles, and license allocations; onboard and offboard users.
- Workflow Design – Design and maintain custom workflows aligned to team and business processes.
- Integrations – Configure and support integrations with Confluence, Bitbucket, GitHub, Jenkins, Slack, and third-party plugins.
- Reporting & Dashboards – Build and maintain boards, dashboards, filters, and reports (velocity charts, burn-downs, sprint reports) to support Agile ceremonies and executive visibility.
- Plugin / Marketplace Management – Evaluate, install, configure, and maintain Atlassian Marketplace add-ons (e.g., ScriptRunner, Tempo, BigPicture, Zephyr).
- Support & Training – Provide Tier 2/3 support to end users, conduct training sessions, and maintain documentation on JIRA standards and best practices.
- Governance & Hygiene – Enforce naming conventions, archive stale projects, and maintain overall instance health and data integrity.
- Upgrades & Maintenance – Plan and execute upgrades, patches

Security & Compliance – Ensure access controls comply with organizational security policies and audit requirements.

Enable Skills-Based Hiring No ECMS REQ IDAdditional Details

- ECMS REQ ID :



578998
- Project Location 1 : TELANGANA | HYDERABAD
- Project Location 2 : MAH | PUNE
- Project Location 3 : TN | CHENNAI
- Project Location 4 : KRNK | BANGALORE
- Delivery SPOC : Sanjeev_basa
- Relevant Experience : 8+ Years
- Mandatory skills : • Overall 5+ years of experience• Must be an overall Jira and Confluence SME with end to end skills from workflows, automation including Cloud migration skills• 3+ years of hands-on JIRA administration experience (Cloud and/or Data Center)• Strong understanding of Agile, Scrum, and Kanban methodologies• Proficiency in JQL (JIRA Query Language)• Experience managing permission schemes, workflows, and project configurations at scale• Familiarity with Atlassian suite: Confluence, Bitbucket, Jira Service Management• Strong analytical and problem-solving skills• Excellent communication skills with technical and non-technical stakeholders
- Desired skills : • Experience in Agile development techniques, including Scrum, Kanban etc.• Exposure to machine learning technologies like Python ML Sci-kit, Tensor flow, Apache Spark ML etc. • Experience with Monitoring / APM tools such as ELK, Prometheus, New Relic, Dynatrace, Nagios• Working knowledge on Capacity Planning activities and emergency response mechanisms .• Worked on NoSQL and key value data stores like MongoDB, Memcach or Redis.• Knowledge of webservers is an added advantage• Very good mindset for automation and have the vision for scaling applications and environments
- Domain (Industry) : Life Sciences
- BGC (Before onboarding / After onboarding) : PostOB
- Total Experience (Ex. 5-7 Years) : 10+ Years
- BGC Details : Infosys standard checklist
- BGC Vendor : NASSCOM vendor
- Mode of Interview : Face to Face
- WFO / WFH / Hybrid : Hybrid
- Please enter shift timings : NA
- Shift Timings : Others

📌 578998 - LS-ADM - Jira Admin - India
🏢 Trigent Software
📍 India