Description

Strong hands-on experience with ServiceNow CMDB.

- Deep understanding of CI Class Manager, Identification & Reconciliation Engine (IRE), and CMDB Health.
- Experience with Discovery, Service Mapping, Service Graph Connectors, and Data Certification.
- Experience defining CI lifecycle stages and governance processes.

Robust understanding of Common Service Data Model (CSDM).

- Experience implementing Business Applications, Business Services, Application Services, Technical Services, and Service Offerings.
- Ability to map infrastructure CIs to business services and align CMDB structures with ServiceNow best practices.
- Understanding of service portfolios, ownership models, and service hierarchy design.

Experience configuring and extending CI classes.

- Knowledge of class inheritance, relationships, identifiers, reconciliation definitions, and data models.
- Understanding of server, network, cloud, application, database, and endpoint CI classes.
- Experience defining class standards, attributes, and governance controls

Understanding of Hardware Asset Management (HAM) and IT Asset Management (ITAM).

- Knowledge of procurement, deployment, maintenance, warranty, refresh, and retirement processes.




- Experience maintaining asset-CI relationships and supporting lifecycle compliance.
- Familiarity with software licensing, asset reconciliation, inventory management, and audit requirements

ServiceNow Certified System Administrator (CSA)

- ServiceNow Certified Application Developer (CAD)
- ServiceNow Certified Implementation Specialist – Discovery
- ServiceNow Data Foundations (CMDB & CSDM) Certification
- ITIL Foundation Certification

Enable Skills-Based Hiring No ECMS REQ IDAdditional Details

- ECMS REQ ID : 416913Y26
- Project Location 1 : MAH | PUNE
- Project Location 2 : KRNK | BANGALORE
- Project Location 3 : TELANGANA | HYDERABAD
- Project Location 4 : (No Value)
- Delivery SPOC : [email protected]
- Relevant Experience : 5+
- Mandatory skills : Refer Jd
- Desired skills : Refer JD
- Domain (Industry) : NA
- BGC (Before onboarding / After onboarding) : PostOB
- Total Experience (Ex. 5-7 Years) : 8+
- BGC Details : NA
- BGC Vendor : NA
- Mode of Interview : Face to Face
- WFO / WFH / Hybrid : WFO
- Please enter shift timings : Regular IST work hours
- Shift Timings : Others

📌 416913_ServiceNow CMDB (India)
🏢 Trigent Software
📍 India