We are a technology-powered organization that uses advanced tools and software platforms that seamlessly integrate with standard accounting software. This enables productive repository management, transactional accounting, accurate reporting, and effective data management for our clients while delivering cost-effective and value-driven solutions.
We provide high-quality professional services across finance, accounting, consulting, and taxation to startups, SMEs, large corporates, and multinational companies. Our strength lies in our diverse team of highly qualified professionals with extensive experience in delivering business and financial solutions.
FinAdvantage operates out of Chicago | Charlotte | Bengaluru | Hyderabad | Gurugram.
Company Website: https://finadvantage.com
Designation:
Customer Care Executive/Senior Executive – Non-Voice Process
We are looking for a Customer Care Executive/ Senior Executive to handle customer queries through email, chat, calls and ticketing systems.
Responsibilities
- Handle customer queries through email/chat/Calls.
- Provide accurate information and solutions.
- Resolve customer issues within timelines.
- Maintain customer records and update tickets.
- Coordinate with internal teams when required.
- Meet quality and productivity targets.
Requirements:
- Good written English communication.
- Basic computer knowledge.
- Typing and email-handling skills.
- Customer-focused attitude.