Customer Engagement Executive (India)

Customer Engagement Executive (India)

25 Sep
|
Syed Touseef Ali Ahmed
|
India

25 Sep

Syed Touseef Ali Ahmed

India

Roles and Responsibilities

- Manage customer relationships through effective communication, ensuring high levels of satisfaction and retention.

- Provide sales support to the team by handling incoming leads, responding to queries, and resolving issues promptly.

- Collaborate with internal stakeholders to develop strategies for upselling and cross-selling EdTech products.

- Identify new business opportunities by prospecting for potential customers and converting them into paying clients.

Desired Candidate Profile

- Robust understanding of EdTech industry dynamics, including e-learning platforms, skill courses, tele/inside sales techniques.

- Excellent communication skills with ability to build strong relationships with customers over phone calls.

- Ability to work independently as well as part of a team environment; self-motivated individual who thrives on meeting targets.

📌 Customer Engagement Executive (India)
🏢 Syed Touseef Ali Ahmed
📍 India

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