We are looking for Customer Support Executives to handle inbound calls and assist employees/customers with queries, requests, and support-related concerns.
Key Responsibilities
- Handle inbound voice calls professionally.
- Assist with customer/employee queries and requests.
- Resolve issues or escalate when required.
- Maintain accurate call records.
- Deliver a positive customer experience.
Requirements
- Strong spoken English – CEFR B2 level .
- Positive listening and problem-solving skills.
- Customer-focused attitude.
- Comfortable with rotational shifts and week-offs.
- Willing to work night shifts.
- Immediate joiners preferred.
? Cab Facility: Available from 6:30 PM – 6:30 AM within approximately 25 KM of the office.
📌 Customer Support Specialist (Kochi)
🏢 HireVibe Talent
📍 Kochi
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