Job Description:

Position: Quality Officer

Location: Bhilad near by Vapi

Experience: 3 - 4 Years

Industries: FMCG

Responsibilities:

- Handle day-to-day customer coordination, order processing, and follow-up for timely delivery.
- Prepare and manage MRN (Material Receipt Note) and maintain proper documentation related to material movement.
- Coordinate with Production, Stores, Dispatch, Quality, and Sales teams to ensure smooth order execution.
- Handle customer complaints, understand the issues, coordinate with the concerned department, and ensure timely resolution.
- Maintain regular communication with customers regarding order status, delivery schedules, quality issues, and other requirements.
- Follow up on pending orders, dispatches, and material-related queries with internal teams and customers.
- Maintain records of customer complaints, corrective actions, and closure status.




- Ensure accurate communication and documentation of customer requirements and feedback.
- Support MIS preparation, reports, and other documentation as required.
- Maintain skilled relationships with customers and provide timely responses to their queries.

Required Skills:

- MRN Handling & Documentation
- Customer & Complaint Handling
- Good Communication & Coordination
- MS Excel & Reporting
- Follow-up & Problem Solving

Required Qualification: - B.E/B. Tech - Any

Salary: Upt 4.80 LPA

If you are interested for this opening please send updated resume same mail with following details.

Total No. of Years Experience :-

Current CTC :-

Expected CTC :-

Notice Period :-

📌 Quality Officer (Vapi)
🏢 Quality HR India
📍 Vapi