Manage the overall operations of respective the shift. Ensure all aircraft cabins are cleaned and dressed as per laid down standards and on time.
1. Key responsibilities
- Ensure proper handover & takeover the shift.
- Review flight schedules and allocate flights amongst team.
- Ensure required number of staff is made available.
- Check on the serviceability of equipment used.
- Brief all staff on duty assignments and current instructions.
- Ensure the team delivers as per laid down procedures.
- Ensure adequate uplift of all amenities & toiletries on board.
- Give clearance to Cabin Crew post cleaning is completed.
- Follow up on all planned Aircraft cleaning schedules, upholstery & carpet change schedule and disinfestations schedule.
- Attend and revert to all guest and crew complaints. Take corrective measures as required.
- Ensure all staff on duty are well groomed and well behaved.
- Report all discrepancies / incidents.
- Ensure adherence to Safety regulations.
- Conduct regular training / refresher classes for the staff.