About Us: Mason Home is a contemporary home décor and lifestyle brand creating thoughtfully

designed pieces for modern homes. We focus on quality, aesthetics and a personalised customer

experience.

Location: Bandra West, Mumbai

Working Model: Full-time, onsite

Working Days: 7 days a week, with a rotational weekly off

Timings: 11:00 AM - 8:00 PM

Experience: 4 to 7 years

Role Overview: We are looking for an experienced and hands-on Store Manager to take

complete ownership of Mason Home’s Bandra store. You will be responsible for store sales,

customer experience, team management, inventory and day-to-day operations, while ensuring

the store consistently reflects Mason Home’s premium brand standards.

Key Responsibilities:

1. Sales & Customer Experience

Own store sales targets and drive revenue through active selling, upselling and repeat business

Build strong relationships with customers and provide personalised product guidance

Monitor sales performance, customer trends and product demand to identify growth

opportunities

Handle customer concerns and ensure a high-quality in-store experience

2.Store Operations & Inventory

Oversee daily store operations including opening/closing, billing and cash handling

Manage inventory, stock movement, replenishment and regular stock audits in

coordination with the warehouse

Track fast- and slow-moving products and highlight stock requirements





Maintain store presentation, visual merchandising, product displays and overall brand

standards

3.Team Management

Lead, manage and motivate the store team to deliver sales and service targets

Plan rosters, weekly offs and floor coverage

Train the team on product knowledge, selling and customer experience

Review performance and provide regular feedback and guidance

4.Business Coordination & Reporting

Maintain accurate sales, inventory and operational reports

Share store insights, customer feedback and key action points with the management team

Coordinate with marketing and internal teams for campaigns, events, launches and other

store initiatives

Identify opportunities to improve store performance and contribute to the overall growth

of the retail business

What You’ll Bring:

4-7 years of experience in retail store management, preferably in premium/luxury, home

décor, furniture or lifestyle

Strong track record of driving sales and managing store teams

Experience handling inventory, POS, cash management and day-to-day store operations

Strong customer handling, communication and relationship-building skills

Good eye for aesthetics, presentation and attention to detail

Strong ownership, problem-solving and decision-making skills

Proactive, organised and comfortable working in a quick-paced, customer-facing

Get in touch:

📌 Store Manager - Mason Home (Mumbai)
🏢 Mason Home by Amarsons
📍 Mumbai