Company Description SMART Training Resources India Private Limited is a skill development and placement training organization focused on industry-relevant, result-oriented programs. The company specializes in empowering students by identifying and developing their potential through structured training solutions. Its comprehensive programs are designed to equip learners with practical skills and knowledge needed to succeed in a dynamic and competitive job market.

SMART Training Resources emphasizes career readiness, employability, and continuous growth for students across diverse educational backgrounds.

Role Description Tele callers at SMART Training Resources India Private Limited will engage with students and prospective clients over the phone to explain training programs, clarify course details, and guide them through enrollment processes.

Responsibilities include making outbound calls, handling inbound inquiries, maintaining accurate call records, and following up with leads to ensure timely communication. Tele callers will collaborate with the counseling and sales teams to meet outreach and conversion targets, share feedback from conversations, and support campaign activities.



This is a full-time, in office role based in Chennai, requiring a consistent presence at the office and adherence to organizational standards of professionalism and service quality.

Qualifications

- Strong verbal communication and active listening skills, with the ability to converse clearly and confidently over the phone.
- Customer service and client relationship skills, including patience, empathy, and a solutions-focused approach.
- Basic computer proficiency, including use of CRM tools or call-tracking systems, email, and spreadsheets.
- Organizational and time-management skills to handle call volumes, follow-ups, and documentation efficiently.
- Ability to work in a target-driven environment while maintaining quality in interactions and record-keeping.
- Proficiency in English and regional languages (such as Tamil) is highly beneficial.
- Prior experience in telecalling, counseling, or inside sales is an advantage but not mandatory.
- Minimum educational qualification: Higher Secondary or undergraduate degree from a recognized institution.

📌 Tele callers (Chennai)
🏢 Smart Training Resources India Private
📍 Chennai