- Handling customer queries related to internet issues.
- Troubleshooting technical problems via phone call/ chat/ mail.
- Logging tickets in CRM/ Helpdesk tool and following up till closure.
- Providing step-by-step guidance to non- technical customers.
- Maintaining record of customer interactions and solutions provided.
- Patience and customer handling skills.
Pay: ₹10,000.00 - ₹15,000.00 per month
Advantages
- Paid sick time
- Paid time off
- Provident Fund
Shift availability:
- Night Shift (Preferred)
Work Location: In person
📌 Technical Support Executive (Puducherry)
🏢 C Fiber Communications
📍 Puducherry
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.