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Senior Operations Executive | Holiday Packaging✓
✈️ SENIOR OPERATIONS EXECUTIVE
Holiday Packaging | Travel Operations
Experience: 1–3 Years
Employment Type: Full-Time
Department: Operations
? About the Role
We’re looking for a smart, energetic & detail-oriented Senior Operations Executive to join our Holiday Packaging team.
You’ll be responsible for turning confirmed travel packages into smooth, memorable experiences by coordinating with hotels, transport partners, vendors, and internal teams from booking to trip completion.
? What You’ll Do
- ✈️ Manage end-to-end holiday package operations.
- ? Coordinate with hotels, transporters, guides & local vendors.
- ? Prepare and verify itineraries, vouchers, confirmations & travel documents.
- ? Coordinate closely with the Sales & Reservations teams for seamless execution.
- ? Handle booking amendments, cancellations and special customer requirements.
- ? Monitor ongoing trips and resolve operational issues quickly.
- ? Communicate with vendors and ensure timely confirmations.
- ? Maintain accurate booking, vendor and operational records.
- ⭐ Ensure every package is delivered as promised and customer expectations are met.
- ? Contribute ideas to improve operational efficiency and service quality.
? What We’re Looking For
- 1–3 years of experience in Travel Operations / Holiday Packages / Tour Operations.
- Robust communication & coordination skills.
- Excellent attention to detail and organizational ability.
- Ability to manage multiple bookings and deadlines simultaneously.
- Good knowledge of travel booking processes.
- Comfortable working with MS Office / Google Workspace / CRM tools.
- Strong problem-solving mindset.
- Ability to work in a fast-paced travel environment.
- Flexibility to handle urgent operational requirements during peak travel periods.