25 Sep
|
The Arch International
|
Indore
25 Sep
The Arch International
Indore
Senior Education Counsellor / Admissions Sales Executive The Arch International — Indore, Madhya Pradesh
Full-time | Permanent | In-person
About The Arch International The Arch International is a study-abroad consultancy helping students pursue higher education in destinations including Ireland and the UK.
We work with students from the initial counselling stage through university selection, applications, offers, deposits and visa processing.
We are looking for an experienced Senior Education Counsellor / Admissions Sales Executive who can take ownership of the student sales journey and convert qualified enquiries into applications and enrolments.
The Role
This is not a telecaller role.
You will work with inbound student enquiries generated through our marketing channels and be responsible for converting them into:
Qualified counselling → University shortlist → Application → Offer → Deposit → Visa
You will be expected to understand the student's profile, recommend the right pathway, handle objections, follow up aggressively and professionally, and close.
Key Responsibilities
- Respond to new leads quickly and professionally, ideally within 2–5 minutes
- Conduct detailed counselling calls with students and, where required, parents
- Understand academic background, IELTS status, finances, career goals and preferred destination
- Recommend suitable universities and courses based on the student's profile
- Explain admission requirements, tuition fees, scholarships, timelines and application processes
- Build trust and create urgency without misleading or pressuring students
- Convert qualified leads into university applications
- Follow up consistently with students throughout the decision-making process
- Handle objections around fees, universities, countries, IELTS, finances and visa concerns
- Coordinate with the application and visa teams to move students through the funnel
- Maintain accurate lead stages, notes,
follow-ups and activities in the CRM
- Take ownership of your pipeline and monthly revenue targets
- Identify opportunities to cross-sell relevant services such as IELTS preparation where appropriate
- Maintain robust relationships with students from first contact through enrolment
Performance Expectations
You will be measured primarily on conversion and revenue, not simply the number of calls made.
Key KPIs include
- Speed-to-lead
- Qualified lead → counselling conversion
- Counselling → application conversion
- Application → deposit conversion
- Deposit → visa conversion
- Monthly applications
- Monthly deposits
- Revenue generated
- Follow-up completion and CRM discipline
Indicative monthly targets will be discussed during the interview and will depend on lead volume and quality.
Who We're Looking For
You should have
- 2+ years of relevant experience in study-abroad counselling, education sales, admissions or a similar consultative sales role
- Proven experience converting leads into applications or enrolments
- Strong knowledge of the UK and/or Ireland education market
- Excellent spoken and written English
- Fluent Hindi
- Strong counselling, negotiation and objection-handling skills
- Ability to speak confidently with both students and parents
- Strong follow-up discipline
- Comfort working against ambitious sales targets
- A commercial mindset — you understand that activity matters, but conversion matters more
What We Don't Want
This role is not suitable for someone whose primary experience is:
- Cold calling without owning conversions
- Calling large volumes of leads without proper counselling
- Only handling administrative/student documentation
- Only answering enquiries without closing
- Measuring performance primarily by number of calls made
We are looking for someone who can sell, counsel and close.
Compensation
₹30,000 – ₹60,000/month fixed salary, depending on experience and demonstrated capability.
In addition
- Performance incentives for applications
- Incentives for successful deposits
- Additional bonuses linked to visa success/performance
- Internet reimbursement
- Paid time off
High performers can earn significantly more through incentives.
Location
Indore, Madhya Pradesh — In person
How We Hire
Shortlisted candidates will go through an interview and a practical counselling/sales assessment.
You may be asked to handle a mock student counselling call so we can assess:
- Discovery questions
- Student profiling
- Course/university recommendation
- Objection handling
- Closing ability
- Follow-up strategy
If you are an experienced education counsellor who enjoys owning a pipeline, closing students and being rewarded for results, we'd like to hear from you.
Pay: ₹30,000.00 - ₹60,000.00 per month
Benefits
- Internet reimbursement
Application Question(s):
- How many years of professional experience do you have in study-abroad counselling / education sales?
- Which study-abroad destinations have you personally counselled students for?
- How many students have you personally converted from an enquiry/lead into a university application in the last 6 months?
- How many students have you personally converted from application → deposit/enrolment in the last 6 months?
- What was your average monthly sales target in your previous role, and what was your average achievement against that target?
Work Location: In person
📌 Senior Education Counselor (Indore)
🏢 The Arch International
📍 Indore