Ready to shape the future of work?

At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Revenue Operations - Spanish Speaking Candidate

Key Responsibilities

- Spanish language proficiency at CEFR B2 level or higher is required, including the ability to support business communications, stakeholder inquiries, and operational issue resolution in Spanish
- Lead month/quarter/year-end close activities, ensuring accurate SAP revenue handoff and resolution of discrepancies
- Validate revenue close checklists, reconcile balance sheet accounts, and resolve timing and allocation issues
- Serve as the primary contact for invoice, payment, PO, and supplier onboarding issues to ensure timely resolution
- Coordinate with Finance, Procurement, and Partner Operations to clear invoice backlogs and unblock vendor payments
- Act as the operational liaison to DT and Orca Product teams to define requirements, surface defects, and support continuous PSA system improvements
- Document system issues, propose enhancements, and participate in testing and signoff for Orca updates
- Own the end-to-end Work Order approval workflow,



ensuring accurate DocuSign routing, compliance, and data integrity
- Resolve Work Order errors, manage exceptions, and maintain audit-ready records and process documentation
- Manage partner access, vendor setup, invoicing issues, and onboarding activities to maintain partner readiness and resolve operational blockers
- Support timely resolution of partner invoice and payment issues; coordinate vendor enablement and documentation
- Process manual timesheet changes and ensure accurate labor data for revenue recognition and billing
- Monitor for timesheet errors and proactively resolve discrepancies to support clean billing and accurate forecasting
- Provide Tier 1 support for sync failures, workflow issues, and general PSA system troubleshooting
- Document issues, develop troubleshooting guides and FAQs, and escalate to DT for systematic issues
- Respond quickly to operational issues and challenges while continuously identifying and surfacing process and tool improvement opportunities
- Be the operational translator between business teams and technology or systems teams
- Leverage automation, data, and AI-enabled tools to reduce manual effort, improve accuracy, and surface issues before they escalate
- Maintain a bias toward data-driven decision-making; use Excel, analytics, and system reports to identify trends and root causes
- Primarily work Europe business hours while collaborating across India, EMEA, and global Finance/Operations teams to support Spanish-speaking stakeholders across relevant time zones
- Build trust through reliability, clear communication, and a willingness to dig into messy operational problems
- Working knowledge of SAP and financial close processes including revenue recognition, billing, AP/AR
- Experience with DocuSign, vendor management,



and procurement workflows
- Strong Excel skills and comfort working with data, analytics, and system reporting
- Ability to work independently, manage ambiguity, and collaborate across cross-functional teams under pressure
- Excellent organizational and prioritization skills; proven ability to balance operational support with process improvement
- Excellent verbal and written communication skills; ability to translate between technical and business stakeholders
- Comfort with AI-enabled tools and a genuine interest in automation and continuous improvement

Why join Genpact?

• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation

• Make an impact – Drive change for global enterprises and solve business challenges that matter

• Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities

• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

Genpact is an Equal Prospect Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

📌 Revenue Operations - Spanish (Bengaluru)
🏢 Genpact
📍 Bengaluru