Position: Quality Officer Location: Bhilad near by Vapi
Experience: 3 - 4 Years
Industries: FMCG
Responsibilities:
- Handle day-to-day customer coordination, order processing, and follow-up for timely delivery.
- Prepare and manage MRN (Material Receipt Note) and maintain proper documentation related to material movement.
- Coordinate with Production, Stores, Dispatch, Quality, and Sales teams to ensure smooth order execution.
- Handle customer complaints, understand the issues, coordinate with the concerned department, and ensure timely resolution.
- Maintain regular communication with customers regarding order status, delivery schedules, quality issues, and other requirements.
- Follow up on pending orders, dispatches, and material-related queries with internal teams and customers.
- Maintain records of customer complaints, corrective actions, and closure status.
- Ensure accurate communication and documentation of customer requirements and feedback.
- Support MIS preparation, reports, and other documentation as required.
- Maintain professional relationships with customers and provide timely responses to their queries.
Required Skills:
- MRN Handling &
• Documentation
- Customer &
• Complaint Handling
- Valuable Communication &
• Coordination
- MS Excel &
• Reporting
- Follow-up &
• Problem Solving
Required Qualification:
- B.E/B. Tech - Any
Salary: Up to 4.80 LPA
If you are interested in this opening please send updated resume to the same mail with the following details:
- Total No. of Years Experience:
- Current CTC:
- Expected CTC:
- Notice Period:
Key Skills:
- MRN
- Complaint Handling
- MIS Preparation
Company Profile A leader in Polyurethane (PU), Group is a multi-billion rupee entity. It has a nationwide presence in manufacturing PU products with a global marketing perspective and an impeccable track record since 1971. Group is committed to a one-point programme that brings comfort, convenience, and luxury to enhance the lifestyle of the modern man.
📌 Quality Officer (India)
🏢 Quality HR Services
📍 India
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