- Strong understanding of Microsoft services: Exchange Online, Teams, OneDrive, Active Directory
- User, Group, and Distribution List management in AD and Office 365
- Microsoft DirSync and AD integration
- Windows PowerShell setup knowledge
- OneDrive Sync troubleshooting
- Identity & Federation services
- Office 365 Security & Compliance
- Basic knowledge of Microsoft licensing and O365 license assignment
- Windows OS installation, configuration, and troubleshooting
- Good organizational skills and workload management
- Monitoring and MIS reporting for Windows-related activities
- Level 2 support for Windows-related issues
- Diagnosis, troubleshooting,
and RCA for backup platform issues
- Hands-on experience with PowerShell scripting
- Responsible for creating and sharing daily MIS reports
Additional Information:
3 – 5 years’ experience in similar field & (B.Sc., B. Tech, BCA or 3-year regular
Diploma in Eng. in Electronics or Computer Science