Manager Academic Operations Support Location: Mumbai

Job Type: Permanent

Contact Name: Nandini Saxena

Contact Email: [email protected]

Job Ref: 133005

Published: about 21 hours ago

Role Purpose To support the Academic team in strengthening academic operations, process execution, data visibility and cross-functional coordination, ensuring that key academic initiatives are effectively implemented across the network.

Key Responsibilities

- Review and update academic policies, SOPs, formats and process documents to keep them relevant and execution-friendly.
- Support the digitisation of key academic processes to improve transparency, tracking and execution.
- Coordinate with zonal/regional teams to collate, consolidate and validate data from the ground.
- Analyse academic and operational data to identify trends, gaps and areas requiring intervention.
- Coordinate with cross-functional teams such as Technology, HR, Training,



Content and Business to support & prioritize academic requirements and initiatives.
- Track key academic projects, actions and timelines and support closure and implementation on the ground.
- Prepare MIS, dashboards, presentations and periodic updates to support academic reviews and decision-making.

Candidate Profile / Desirables

- 4-7 years of experience in academic operations, education, business operations.
- Strong analytical and data interpretation skills.
- Valuable understanding of process documentation and digitisation.
- Strong coordination and stakeholder-management skills, with the ability to work across functions.
- Proficiency in Excel, PowerPoint and data/dashboard tools.
- Strong communication, follow-through and attention to detail.
- Ability to work independently, manage multiple priorities and drive execution with distributed teams.

📌 Manager Academic Operations Support - 3+ years - Mumbai job in (India)
🏢 Crescendo Global
📍 India