Key Account Executive – Modern Trade

Location: Surat, Gujarat

Experience: 2–4 Years

Industry: FMCG / Food & Beverage / Consumer Goods

About the Role

We are looking for a Key Account Executive – Modern Trade who can manage and coordinate day-to-day operations for key retail accounts such as Reliance, D-Mart and other modern trade customers.

The ideal candidate should have hands-on experience in FMCG field sales, territory management and distributor/retailer handling, with good knowledge of multiple markets and areas across Surat.

This role is ideal for someone currently working as a Territory Sales Executive, Sales Officer, Area Sales Executive or similar field-sales role and looking to transition into an in-house Key Account role.

Key Responsibilities

- Manage day-to-day coordination with assigned Contemporary Trade accounts and retail partners.
- Coordinate with clients regarding orders, requirements, promotions, visibility and marketing activities.
- Follow up on orders from order placement to stock availability, dispatch and delivery.
- Coordinate with internal sales, warehouse, logistics and supply-chain teams to ensure timely order fulfilment.
- Track stock availability, inventory movement and product requirements across assigned accounts.
- Coordinate with sales promoters/merchandisers deployed at retail stores and ensure smooth execution.
- Understand store-level requirements and coordinate internally for product availability, visibility and promotional execution.
- Monitor primary and secondary sales and maintain regular sales reports/MIS.
- Follow up on pending orders, claims,



stock issues and other account-related requirements.
- Coordinate with the field sales team and distributors wherever required.
- Maintain strong working relationships with clients and ensure timely resolution of operational issues.
- Support account-wise sales planning, promotions and business-growth initiatives.
- Maintain knowledge of the Surat market, key retail areas, distributors and market dynamics.

What We’re Looking For

- 2–4 years of experience in FMCG / Food & Beverage / Consumer Goods sales.
- Prior experience in field sales, territory sales or general trade is strongly preferred.
- Good understanding of Surat's retail/market areas and distributor network.
- Experience handling distributors, retailers, stockists or sales territories.
- Understanding of primary sales, secondary sales, order booking and sales operations.
- Experience coordinating with sales teams, promoters or field staff.
- Strong follow-up, coordination and communication skills.
- Good working knowledge of MS Excel and sales reporting/MIS.
- Ability to coordinate with multiple internal and external stakeholders.
- Willingness to take ownership of orders, supply and account-related requirements.

Preferred Job Profiles

Candidates currently working as

- Territory Sales Executive
- Territory Sales Officer
- Sales Officer
- Area Sales Executive
- Sales Executive – FMCG
- Territory Executive
- Sales Supervisor
- Modern Trade Executive

Candidates with strong FMCG field-sales experience and good knowledge of multiple Surat markets will be preferred.

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