Senior Specialist - HR Operations

Location: Mumbai

Type: Full time Role

Type: Individual Contributor

Role Purpose

We are seeking a highly organized and detail-oriented Senior Specialist - HR Operations to join our HR team in Mumbai. This role will be responsible for managing key HR operational processes, ensuring statutory and policy compliance, supporting payroll governance, coordinating employee benefits administration, and driving HR process excellence across the organization.

The ideal candidate will have strong experience in HR audits, compliance management, policy review and implementation, payroll input validation, and employee benefits administration. This is an individual contributor role requiring stakeholder management, process ownership, and a continuous improvement mindset.

Duties and Responsibilities

HR Compliance & Audit

- Drive and manage periodic HR audits to ensure compliance with internal policies and statutory requirements.
- Maintain HR documentation, records, and compliance trackers.
- Coordinate with internal and external auditors and provide required HR data and documentation.
- Identify compliance gaps, recommend corrective actions, and drive closure.
- Ensure adherence to employment laws, labor regulations, and company policies.

Policy Review & Implementation
- Review existing HR policies and processes to ensure alignment with business requirements and regulatory changes.
- Support drafting, updating, communication, and implementation of HR policies.
- Monitor policy adherence across employee populations.
- Recommend process improvements and best practices to enhance operational effectiveness.

Payroll Governance

- Review monthly payroll inputs including employee lifecycle changes, attendance data, incentives, reimbursements, and statutory deductions.
- Partner with payroll vendors and finance teams to ensure accurate and timely payroll processing.




- Validate payroll reports and resolve discrepancies before payroll closure.
- Support statutory compliance related to payroll, including audits and reporting requirements.

Employee Benefits Administration

- Manage administration of employee insurance and medical benefits programs.
- Coordinate Mediclaim enrollments, renewals, additions, deletions, and claim-related activities.
- Liaise with insurance providers, brokers, employees, and internal stakeholders to ensure smooth benefit administration.
- Support employee communication and query resolution related to benefits.

HR Operations & Employee Lifecycle Management
- Ensure accurate processing of employee lifecycle events including onboarding, transfers, and separations.
- Maintain HRMS data integrity and employee records.
- Prepare HR operational dashboards and reports for management review.
- Drive process standardization, documentation, and continuous improvement initiatives.
- Support HR projects and organizational initiatives as required.

Experience, Knowledge and Skills:
- Bachelor's degree in Human Resources, Business Administration, or related field.
- MBA/PGDM in Human Resources preferred.
- 10+ years of experience in HR Operations.
- Strong experience in HR audit, compliance, and policy administration.
- Hands-on exposure to payroll input validation and payroll coordination.
- Experience managing group Mediclaim and employee benefits administration.
- Exposure to HRMS platforms and HR reporting tools.

Preferred Skills

Experience working in multinational or technology-driven organizations will be preferred.

Global Experience is good to have

About Accelya

At Accelya, we empower the travel industry with cutting-edge technology solutions that help airlines and travel companies drive efficiency, improve customer experiences, and accelerate growth. Our people are at the heart of our success, and we are committed to fostering an inclusive, collaborative, and high-performance culture.

📌 Human Resources Operations Specialist (Mumbai)
🏢 Accelya
📍 Mumbai