– HR MANAGER – NORTH REGION

Company: Kannu Ki Chai Pvt. Ltd.

Department: Human Resources

Location: North Region

Experience: 4–7 Years

Industry: QSR / Food & Beverage / Hospitality

Reporting To: Head HR / Senior Management

Salary: As per Company Standards

Role Objective The HR Manager – North Region will be responsible for managing end-to-end HR operations across outlets in the assigned region, with a strong focus on manpower planning, recruitment, employee engagement, retention, compliance, and performance management.

Key Responsibilities

- Manage complete HR operations for all outlets across the North Region.
- Handle manpower planning, recruitment, and deployment as per business requirements.
- Ensure timely hiring of Outlet Managers, Shift Managers, and Team Members.
- Coordinate with Operations and Outlet Managers for staffing requirements.
- Monitor attendance, leaves, employee records, and payroll inputs.
- Drive employee retention and reduce attrition across outlets.
- Handle employee grievances, disciplinary matters, and conflict resolution.
- Ensure proper onboarding, documentation, induction, and joining formalities.
- Coordinate with the Training Team for employee training and development.
- Conduct regular outlet visits to understand employee and operational concerns.
- Monitor HR policies and ensure compliance with company standards.




- Maintain accurate HR MIS and provide regular manpower and attrition reports.
- Support performance reviews and employee development initiatives.
- Ensure smooth communication between management, HR, and outlet teams.
- Handle employee transfers, promotions, confirmations, and separations.
- Identify HR challenges at outlets and take corrective action in coordination with management.

Key Skills
- Strong recruitment and manpower planning skills.
- Valuable knowledge of HR operations and employee relations.
- Strong communication and interpersonal skills.
- Excellent coordination and follow-up abilities.
- Ability to manage multiple outlets and large frontline teams.
- Problem-solving and conflict-management skills.
- Good knowledge of MS Excel and HR MIS.
- Willingness to travel extensively across the assigned region.
- Experience in QSR / Restaurant / Retail / Hospitality industry will be preferred.

Key Performance Indicators (KPIs)
- Timely manpower fulfillment.
- Employee retention and attrition control.
- Recruitment turnaround time.
- Attendance and documentation accuracy.
- Employee grievance resolution.
- HR compliance across outlets.
- Overall HR support and employee engagement across the region.

Contact Number: (phone hidden)

Pay: ₹30,000.00 - ₹40,000.00 per month

Work Location: In person

📌 HR Manager (Delhi)
🏢 Kannu ki chai
📍 Delhi