- Manage back-office operations, ensuring efficient processing of transactions and accurate record maintenance.
- Maintain client records and MIS reports.
- Interact with clients confidently and professionally to build trust and maintain strong relationships.
- Handle and resolve client queries related to their cases.
- Coordinate with banks for case follow-ups, updates, and resolution.
- Update customer case status in the CRM and maintain accurate records.
- Ensure timely processing and closure of assigned cases.
- Respond to customer queries regarding case progress and provide timely updates.
Skills Required
- Good oral and written communication skills with clarity of thought, speech, and expression.
- Robust problem-solving and decision-making abilities.
- Quick learner with the ability to handle multiple tasks efficiently.
- Good client-handling and coordination skills.
- Basic knowledge of MS Excel, MIS, and CRM systems.
Qualifications & Experience
- Any Graduate / Post Graduate.
- Freshers or candidates with 1–2 years of experience in operations, back-office, banking, financial services, or a similar role may apply.
Pay: ₹20,000.00 - ₹40,000.00 per month
Application Question(s)
- Are you currently located between Dahisar and Goregaon, or within 10 km of our office?
- Role Flexibility: Are you open to working across all profiles/roles as per business requirements?
- Experience: Are you a Fresher or Experienced candidate?
- Are you available to join immediately?