JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Position: Facility Coordinator , Gurgaon

Business: Property and Asset Management, Gurgaon

What this job involves You will be ensuring the operations as per mentioned below during your shift duty. Co-ordaniting with team and supporting the Property Manager / Assistant Property.

Your key deliverables will be to: 1.

Vendor

ManagementCoordinate with housekeeping, security, engineering, pest control, landscaping, waste management, façade cleaning, and other service vendors.

Monitor vendor manpower, attendance, performance, and compliance with contractual requirements.

Follow up with vendors for pending works, quotations, service reports, and corrective actions.

Maintain vendor-related documentation and service records.

Occupant / Tenant CoordinationAttend to occupant complaints and service requests and ensure timely resolution.

Coordinate with tenants/occupants for maintenance activities, shutdowns, access requirements, and facility-related communication.

Maintain proper records of complaints and their closure status.

Support tenant move-in/move-out and fit-out-related coordination, wherever applicable.

Safety & Statutory ComplianceAssist in ensuring compliance with applicable statutory and safety requirements.

Coordinate for periodic inspections, testing, certification, and renewal of statutory documents.

Monitor fire & life safety systems and report any deficiencies immediately.

Support fire drills, emergency preparedness activities, safety inspections, and corrective action tracking.

Ensure required permits, checklists, and records are maintained.

- Documentation & MISPrepare daily, weekly, and monthly facility reports.

Maintain records of PPM, breakdowns, complaints, inspections,



vendor visits, statutory certificates, and compliance activities.

Prepare MOMs and action trackers for meetings and follow up on pending actions.

Maintain proper documentation for audits and management reviews.

Key Skills & CompetenciesGood communication and interpersonal skills.

Solid vendor and occupant coordination skills.

Good knowledge of commercial facility operations.

Ability to manage multiple activities and priorities simultaneously.

Good follow-up and problem-solving skills.

Basic understanding of MEP and building services.

Knowledge of safety and statutory compliance requirements.

Good documentation and MIS/reporting skills.

Proficiency in MS Office, particularly Excel and Word.

Ability to work in a team and coordinate with multiple stakeholders.

Key Performance Indicators (KPIs)Timely closure of occupant complaints.

Vendor performance and SLA compliance.

Statutory compliance and timely renewal of certificates.

Facility cleanliness and service quality.

Accuracy and timely submission of MIS reports.

Effective coordination during emergencies.

Occupant satisfaction and service delivery.

Client: You will be working on __MEC ___, which is a ___Commercial ____, located at ___Gurgaon____

Site dynamics:1. Work Schedule:

2. Site team: e.g.: Property Manager 2

- Other details if any.

Reporting:

You will be working with our operations team and reporting to the Property Manager / Technical Manager.

Sound like you? Here is what we’re looking for: Being Analytical and Meticulous

Your role will involve coordination with various teams. You will be paying attention to detail and have excellent problem-solving skills. You will be using logic to trouble shoot problems; and assign and monitor maintenance projects. You should have a good knowledge of the working procedures.

Qualifications

- Graduate / Diploma in Facility Management, Engineering, Hotel Management, or a related discipline.





- Relevant certification in Facility Management will be an added advantage.

Experience

2–5 years of relevant experience in facility management, commercial buildings, corporate offices, malls, hotels, or similar facilities.

Experience in handling vendors, occupants, maintenance coordination, and facility operations preferred

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and advantages package.

Apply today!

If this resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility.

That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

📌 Facility coordinator/executive (Gurugram)
🏢 JLL
📍 Gurugram