Executive - Service Delivery & Fleet Management (Gurugram)

Executive - Service Delivery & Fleet Management (Gurugram)

25 Sep
|
Expatria -Mobility Redefined
|
Gurugram

25 Sep

Expatria -Mobility Redefined

Gurugram

Expatria is the brand name of Meera Samuh Corporate Services Pvt. Ltd., a leading provider of Workforce Mobility Services in India. Established in 2008, we bring over 18 years of experience and expertise in delivering comprehensive mobility solutions, including Visa & Immigration Services, FRRO Support, Relocation & Destination Services and Fleet Management Services.

With a strong understanding of the diverse requirements of international assignees and corporate clients, Expatria has successfully supported expatriates from more than 50 countries, providing seamless, compliant, and professionally managed mobility solutions across India.

Job Role:

1. Transport Operations

· Monitor daily cab bookings, trips, vehicle deployment, and duty status.

· Coordinate with chauffeurs and suppliers to ensure vehicles are deployed on time.

· Monitor trip completion and resolve operational issues.

· Ensure all trips/duties are properly updated in Indecab.

· Follow up on pending, cancelled, missed, or incomplete trips.

· Coordinate with the operations team for last-minute vehicle requirements and replacements.

2. Indecab Management

· Handle day-to-day activities on the Indecab platform.

· Create/update trips and ensure correct vehicle, chauffeur, and duty details.

· Verify trip status, KM, timing, package details, and additional charges.

· Monitor trip closure and ensure supporting details are available for billing.

· Identify and report discrepancies in trip data.

3. Billing & Invoice Verification

· Check supplier bills against actual trip/duty details.

· Verify KM, hours, extra KM, extra hours, toll, parking, interstate tax, night charges, waiting charges, and other applicable components.

· Identify billing discrepancies and coordinate with suppliers for corrections.

· Maintain proper records of approved and disputed bills.





· Support the finance team in invoice verification and payment processing.

· Ensure billing is completed within the defined timeline.

4. MIS Preparation & Reporting

· Prepare daily, weekly, and monthly MIS reports.

· Maintain operational and billing-related data in Excel.

· Prepare reports related to:

· Trip volumes

· Supplier performance

· Billing status

· KM and usage analysis

· Pending trips/invoices

· Cost analysis

· Ensure accuracy of data before sharing MIS with management.

· Prepare ad-hoc reports as required by management.

5. Supplier Coordination

· Regularly coordinate with cab suppliers/vendors for vehicle availability and deployment.

· Follow up with suppliers for trip confirmations, vehicle details, invoices, and supporting documents.

· Communicate operational and billing issues to suppliers and ensure timely resolution.

· Track supplier performance and escalate recurring service issues.

· Maintain professional working relationships with suppliers.

6. Documentation & Record Keeping

· Maintain proper records of trips, supplier details, invoices, approvals, and operational data.

· Update of Invoice, Billing tracker.

· Ensure all required documents are received and properly filed.

· Maintain accurate trackers for pending issues and follow-ups.

Required Skills

· Candidate should 2-3 years of in fleet management.

· Hands-on knowledge of Indecab or similar cab/transport management software.

· Good working knowledge of MS Excel.

· Basic knowledge of billing and invoice verification.

· Good understanding of cab/transport operations.

· Good communication and supplier coordination skills.

· Strong follow-up and problem-solving ability.

· Positive numerical and analytical skills.

· Attention to detail and accuracy.

· Ability to work under pressure and meet deadlines.

📌 Executive - Service Delivery & Fleet Management (Gurugram)
🏢 Expatria -Mobility Redefined
📍 Gurugram

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