We are looking for a proactive and detail-oriented Internal Sales Coordinator to support our Sales, Application Engineering, and Operations teams. This role ensures smooth handling of customer inquiries, quotations, order processing, and coordination between customers and internal departments to ensure timely execution and customer satisfaction.
Key Responsibilities
1. Inquiry & Quotation Management
- Receive and process customer inquiries from:
- Email
- IndiaMart / online portals
- Sales team
- Direct customers
- Coordinate with Application Engineering for technical inputs.
- Prepare and send quotations, offer letters, and commercial proposals to customers.
- Follow up on quotations to convert them into orders.
2. Sales Order & Documentation
- Create and process sales orders in ERP / SAP B1.
- Ensure correct:
- Customer details
- Pricing
- Delivery terms
- Payment terms
- Maintain order records, proforma invoices, and dispatch documents.
3. Internal Coordination
- Coordinate with:
- Production for order status
- Stores for material availability
- Dispatch for delivery schedules
- Accounts for billing and payment follow-up
- Ensure smooth flow of information between all departments.
4. Customer Communication
- Provide customers with:
- Order confirmation
- Delivery updates
- Dispatch details
- Handle basic commercial and delivery-related queries.
5. Reporting & Data Management
- Maintain sales data such as:
- Inquiry tracking
- Quotation status
- Order pipeline
- Provide regular reports to Sales and Management.
Required Skills & Qualifications
- Diploma / Graduate in Engineering, Commerce, or Business Administration.
- Experience in internal sales, sales coordination, or customer support in a manufacturing or engineering company.
- Familiarity with ERP / SAP B1 is preferred.
- Valuable communication and coordination skills.
- Strong attention to detail and ability to handle multiple tasks.
Pay: ₹300,000.00 - ₹350,000.00 per year
Application Question(s)
- Current CTC and Expectation ??
- Reason for the job change.
Experience:
- Sales Coordinator: 2 years (Required)
- SAP: 1 year (Required)
- Inquiry & Quotation Management: 1 year (Required)
Location:
- Dombivli, Maharashtra (Required)
Work Location: In person
📌 Executive – Internal Sales Coordinator (Dombivli)
🏢 Vortex Engineering Works India
📍 Dombivli
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