Job Information

- Business Unit/Division ARC Services - CHN
- Job Location Chennai
- Job Type Full time
- Date Opened 09/18/2026
- ORS ID 28155_DOC
- Industry IT Services
- Salary As per industry standards
- Max Experience (Years) 2
- City Chennai
- State/Province Tamil Nadu
- Country India
- Zip/Postal Code 600035

About Us

RRD is a leading global provider of multichannel business communications services and marketing solutions. With more than 30,000 clients and 33,000 employees across 28 countries, RRD offers the industry’s most comprehensive offering of solutions designed to help companies—from Main Street to Wall Street — optimize customer engagement and streamline business operations across the complete customer journey. RRD offers a comprehensive portfolio of capabilities, experience and scale that enables organizations around the world to create, manage, deliver, and optimize their marketing and business communications strategies.

Job Title: Document Specialist

Job Level: L1

Team: ARC Reporting

Division: ARC Services

Location: RAP

Band: Individual Contributor

Position Description: Analyze and understand the client instructions in creating the document in an online content & style management platform. Provide high quality, real-time assistance to clients in support of their projects. Additionally,



provide support to the leads and the team in completing projects on time with good quality.

Essential Qualifications: Graduate (Preferably in Commerce & Accountancy)

Technical Qualifications: Proficiency in typing and MS-Office

Experience: 0 to 1 year

Organization Structure: Report to Associate Client Manager (L5) / Client Manager (L6)

Work Schedule: Versatile to work in late evening, night and weekend shift

Description of Responsibility

Knowledge & Skills / Competencies

- Complete all assigned jobs as per committed time, in an accurate and client specific manner

- Raise any discrepancies in client supplied data with the Supervisor and Customer service team for appropriate client clarification

- Keep your supervisor proactively informed of any delay in delivering job over internal committed time

- Adhere to security and physical access procedures

- Check on daily basis for feedback and work processed as per target

- Ensure 100% compliance to set processes at all times

- Good typing skills and proficient in keyboard functionalities

- Knowledge of Accounting concepts is an added advantage

- Knowledge of MS Office Suite - Word, Excel is required

- Good grammar, comprehension and written communication skills

- Adaptability / Flexibility

- Understanding of Customer requirements

📌 Document Specialist (Chennai)
🏢 RRD GO Creative
📍 Chennai