About the RoleWe are looking for a detail-oriented and proactive CRM Coordinator to manage customer data, coordinate follow-ups, monitor leads, and ensure smooth communication between the sales, branches, and management teams.
Key Responsibilities
- Manage and maintain accurate CRM/customer records.
- Monitor leads, follow-ups, enquiries, and conversions.
- Coordinate with sales teams and branches for timely lead updates.
- Track pending follow-ups and ensure timely action.
- Generate and maintain daily/weekly CRM reports.
- Identify data gaps and ensure proper CRM updates.
- Coordinate with internal teams to resolve CRM-related issues.
- Monitor customer interactions and maintain proper records.
- Support management with CRM data and performance reports.
Skills Required
- Positive communication and coordination skills.
- Strong follow-up and organizational abilities.
- Basic knowledge of CRM software, Excel and Google Sheets.
- Good analytical and reporting skills.
- Attention to detail and ability to manage multiple tasks.
- Previous experience in CRM, sales coordination, MIS or customer support is preferred.
📌 Customer Relationship Management Coordinator (India)
🏢 Pro Ultimate
📍 India
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