Designation: Head – Credit
Department: Credit
Reporting To: Chief Executive Officer (CEO)
Location: Corporate Office
Industry: NBFC / Banking
Employment Type: Full-time

Experience
Preferred: 10 years in Credit / Underwriting / Credit Risk within NBFC, Banking or Financial Services.
Experience in an NBFC will be preferred .

The candidate should ideally have managed multi-product and multi-branch credit operations in roles such as:
Head – Credit
Zonal Credit Head
Regional Credit Head
National Credit Manager
Senior Credit Risk Leader

Key Competencies
Strong underwriting capability
Financial and cash-flow analysis
Secured and unsecured lending expertise
Credit policy expertise
Portfolio risk management
Strong and independent decision-making
Analytical and data-driven approach
Ability to challenge Business teams constructively
Strong leadership and people management
High integrity and governance orientation
Strong MIS and portfolio analytics
Ability to balance growth with credit quality

Ideal Candidate Profile
The ideal candidate should be a strong and independent Credit leader who can manage the complete Credit function from the Corporate Office while working closely with the CEO and Leadership Team.

The role should deliver:
Quality: Strong underwriting and consistent credit decisions.
Control: Clear policies, approval authority and deviation governance.
Speed: Efficient Credit TAT without compromising quality.
Portfolio Health: Low delinquency, controlled NPAs and early identification of risk.
Leadership: A strong, independent and scalable Credit organisation.
The Company is looking for a hands-on Credit Head who can support business growth while protecting portfolio quality through disciplined underwriting, strong analytics and independent credit decision-making.

Role Purpose
The Head – Credit will be responsible for the entire Credit function of the Company, including credit policy, underwriting, analysis, sanctioning, approval controls, portfolio monitoring and credit-risk governance across all lending products and branches.
Operating from the Corporate Office, the role will report directly to the CEO and work closely with the Leadership Team, Business, Risk, Operations, Collections, Legal, Compliance and Finance functions.
The objective is to support profitable business growth through strong underwriting, disciplined approvals, consistent policy application, fast turnaround times and high portfolio quality.

Key Responsibilities
1. Credit Strategy & Governance
Develop and implement the Company’s overall Credit Strategy.
Establish strong underwriting and approval standards.
Ensure credit decisions balance growth, risk and profitability.
Maintain independence of Credit from Sales and Business teams.
Present key credit risks, trends and policy recommendations to the CEO and Leadership Team.
Establish solid credit governance and escalation mechanisms.
2. Credit Policy Management
Own and periodically review credit policies across applicable products including:
Loan Against Property
Personal Loans
Vehicle Loans
Business Loans
Gold Loans, where applicable
Other secured and unsecured products
Define and review:
Customer eligibility
LTV




FOIR / DBR
Income assessment
Banking norms
Bureau parameters
Property eligibility
Credit score requirements
Exposure limits
Deviations
Approval authorities
Documentation standards
Ensure all policies are properly approved, version-controlled and communicated.
3. Credit Underwriting & Analysis
Ensure comprehensive assessment of proposals covering:
Customer profile
Repayment capacity
Income and cash flow
Banking behaviour
Bureau history
Existing indebtedness
FOIR / leverage
Business stability
Financial statements
GST / Income Tax data where applicable
Property / collateral
Legal and technical reports
Fraud indicators
Applicant and co-applicant strength
Ensure all analysis and rationale are properly captured in the Credit Appraisal Memorandum / CAM.
4. Credit Approvals
Manage centralised credit approvals within delegated authority.
Review and approve higher-value and complex proposals.
Ensure sanctions comply with approved Credit Policy.
Review policy deviations before approval.
Escalate cases beyond delegated authority to the appropriate sanctioning authority.
Maintain proper approval rationale and audit trail.
Ensure maker-checker controls are followed.
5. Delegation of Authority
Maintain a Credit Delegation Matrix based on:
Product
Loan amount
Risk grade
Applicant profile
Security type
Policy deviations
Geography
Approver seniority
Ensure no individual approves proposals beyond assigned authority.
6. Deviation Management
Establish a formal deviation framework.
Categorise deviations based on risk and materiality.
Monitor deviation frequency and concentration.
Review recurring deviations.
Escalate high-risk or excessive deviations.
Recommend policy changes where recurring deviations indicate business or policy gaps.
7. Credit Risk & Portfolio Quality
Monitor:
Delinquency
SMA / NPA
Roll rates
Vintage performance
First-payment default
Product-wise defaults
Branch-wise portfolio quality
Credit-score bands
LTV / FOIR bands
Deviation performance
Early delinquency
Identify emerging risks and modify underwriting standards where required.
8. Early Warning & Feedback Loop
Analyse default trends and root causes.
Work closely with Collections and Risk on stressed segments.
Incorporate delinquency and recovery learnings into Credit Policy.
Identify weak geographies, products, profiles or sourcing channels.
Take corrective action before portfolio deterioration becomes material.
9. Fraud Prevention
Work with Risk, Audit and Operations to identify and prevent:
Identity fraud
Document fraud
Income manipulation
Banking manipulation
Property fraud
Multiple financing
Employee / customer collusion
Forged documentation
Synthetic profiles
Ensure suspicious cases undergo enhanced verification or investigation.




10. Secured Lending & Collateral Oversight
For secured products:
Review property eligibility and marketability.
Ensure adherence to LTV limits.
Review legal and technical findings.
Monitor title and valuation risks.
Monitor geographic and property-type concentration.
Ensure key collateral conditions are completed prior to disbursement.
11. Credit Operations & TAT
Oversee credit process quality from application to sanction, including:
Document completeness
Verification
Bureau analysis
Banking analysis
Financial assessment
Legal and technical checks
CAM preparation
Approval
Sanction conditions
Pre-disbursement credit conditions
Define Credit TAT standards and reduce avoidable delays without weakening underwriting quality.
12. Leadership Team Collaboration
Work closely with the CEO and Leadership Team on:
Business planning
Portfolio strategy
Risk appetite
Product development
Pricing
Geographic expansion
New customer segments
Growth plans
Collection trends
Credit-cost management
Technology and automation
Provide an independent Credit perspective on major business decisions.
13. Team Leadership
Lead the Credit organisation including:
Regional Credit Managers
Area Credit Managers
Credit Managers
Credit Officers
Credit Analysts
Central Credit Team
Responsibilities include:
Manpower planning
Recruitment
Performance management
Training
Productivity
Quality reviews
Succession planning
14. Credit Training
Ensure continuous training on:
Credit Policy
Financial analysis
Bureau interpretation
Banking analysis
Income assessment
FOIR / LTV
CAM preparation
Fraud indicators
Legal and technical reports
Deviations
Regulatory requirements
15. MIS & Analytics
Maintain dashboards covering:
Applications received
Approval / rejection rates
Sanctions
Disbursements
Credit TAT
Deviations
Risk grades
Credit scores
LTV
FOIR
Delinquency
NPA
First-payment default
Vintage performance
Branch-wise quality
Approver-wise performance
Use data and analytics to improve underwriting and policy.
16. Audit, Compliance & Regulatory Controls
Ensure Credit operations comply with applicable RBI requirements and Company policies.
Support Internal Audit, Compliance and regulatory reviews.
Ensure timely closure of Credit-related observations.
Maintain complete audit trails for approvals and deviations.
Participate in policy reviews arising from regulatory changes.
17. Product & Policy Development
Work with the CEO, Leadership Team, Business, Risk and Product teams on:
New lending products
New customer segments
Pricing frameworks
Risk-based pricing
Credit programmes
Surrogate income programmes
Current geographies
Digital underwriting
Automated decisioning
Ensure adequate credit-risk assessment before rollout.
Key Performance Indicators
Portfolio quality
Delinquency / NPA levels
First-payment default
Credit TAT
Approval quality
Deviation levels
Vintage performance
Credit losses
Policy adherence
Audit compliance
Fraud incidence
Credit-team productivity
Quality of underwriting and CAM
Timely policy reviews

📌 Head of Credit (Corporate Office) (Athiyur)
🏢 Dhanam Investment And Finance (P
📍 Athiyur