Job Overview
Position Title: Telecaller / Inside Sales Executive
Location: Vasai, Maharashtra (In-office)
Employment Type: Full time
About the Company
Our Client is a trusted pioneer in designing and manufacturing cGMP-compliant processing machinery for the pharmaceutical, API, cosmetics, and chemical industries. We build high-performance systems ranging from ointment plants and syrup manufacturing vessels to fluid bed dryers and multi-mills.
Key Responsibilities
Lead Generation: Make outbound calls to potential industrial clients, contractors, and pharmaceutical manufacturers to generate business inquiries.
Product Explanation: Briefly explain our processing equipment catalog (such as mixing vessels, granulators, and coating pans) to prospective buyers.
Client Coordination: Follow up on previous discussions, answer preliminary product queries,
and set up appointments or technical calls for the senior sales engineering team.
Database Management: Update call logs, customer specifications, and interaction records accurately in the company’s CRM or spreadsheet systems.
Target Achievement: Work toward daily and weekly calling quotas and lead conversion targets.
Requirements & Qualifications
Experience: 0 to 2 years of experience in telecalling, BPO, or industrial/B2B inside sales.
Language Skills: Qualified proficiency in English, Hindi, and Marathi.
Computer Literacy: Basic knowledge of MS Office (Word, Excel) and internet navigation.
Soft Skills: Active listening, explicit telephone etiquette, and a convincing interpersonal approach.