Role & responsibilities
Welcome and engage customers visiting the TDI Kundli site.
Understand the customer's requirement, budget, preferred plot size, and purpose of purchase.
Conduct qualified and informative project and site show-arounds.
Explain the project's location, connectivity, amenities, development, and available plot options.
Present relevant plot options based on the customer's requirements.
Explain pricing, payment plans, booking process, and other applicable details accurately.
Address customer questions and initial objections in a professional manner.
Coordinate with the sales team to ensure smooth handling of qualified leads.
Maintain regular follow-up with customers after site visits.
Convert site visits into bookings through effective relationship management and sales follow-up.
Maintain accurate records of customer interactions, visits, requirements, and follow-ups in the CRM/system.
Coordinate with telecalling, sales, and management teams regarding lead status and customer requirements.
Ensure every customer receives a qualified, hospitable, and memorable site-visit experience.




Collect customer feedback and share relevant insights with the sales team.

Desired Skills
Excellent verbal communication and interpersonal skills.
Confident and pleasant personality.
Solid customer-handling and relationship-building abilities.
Good presentation and convincing skills.
Ability to explain property/project information clearly.
Sales-oriented and target-driven approach.
Good follow-up and negotiation skills.
Comfortable interacting with families, investors, and HNI/prospective and existing customers.
Basic computer and CRM knowledge.
Hindi and English communication skills required.
Willingness to work at the project site and on weekends/holidays as required by the business.

Qualification
Graduate preferred.
Candidates from real estate, hospitality, retail, banking, automobile, travel, or customer-facing sales backgrounds are welcome.
Someone who is residing nearby or can easily commute to Kundli.

📌 Guest Relation Executive Sonipat
🏢 Taneja Developers & Infrastructure
📍 Sonipat