Key Responsibilities- Handle inbound and/or outbound customer calls professionally.
Respond to customer queries, complaints, and service requests.
Provide accurate information and resolve customer issues within defined timelines.
Communicate with customers in English and required regional/multilingual languages.
Required SkillsGood verbal and written communication skills.
Fluency in English plus one or more regional/foreign languages, depending on the process.
Basic computer knowledge and familiarity with CRM/helpdesk tools.
Positive listening, comprehension, and problem-solving skills.
Ability to handle customers patiently and professionally.
Willingness to work in rotational shifts, including weekends, if required.
📌 Telugu/malayalam/ Kannada Voice/ Semi Voice Process Chennai
🏢 SkillTechs
📍 Chennai
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