Job Description
- Infinity Learn is looking for an Academic Counsellor to connect with company-provided student leads, understand students' and parents' academic requirements, conduct online product demonstrations, and convert enquiries into paid admissions.
- Key Responsibilities
- - - Connect with company-provided student leads through outbound calls.
- - Speak with students and parents to understand their academic needs and goals.
- - Counsel students and parents about suitable Infinity Learn programs.
- - Schedule and conduct online product demonstrations through Google Meet.
- - Explain courses, features, learning advantages, pricing, and admission process.
- - Handle customer queries, objections, and concerns.
- - Follow up with interested students and parents to convert leads into admissions.
- - Assist customers with the course enrollment and annual fee payment process.
- - Maintain lead and follow-up details in the CRM.
- - Achieve monthly admission, sales, and revenue targets.
- - Ensure a positive customer experience throughout the counselling and admission journey.
- - Requirements
- - - Excellent communication and interpersonal skills.
- - Solid convincing, counselling, and presentation skills.
- - Good sales and objection-handling abilities.
- - Target-oriented and result-driven approach.
- - Comfortable making outbound calls and conducting online demos.
- - Basic knowledge of CRM and MS Excel.
- - Experience in EdTech Sales, Inside Sales, Academic Counselling, Telecalling, Business Development, or B2C Sales is preferred.
- - Freshers with solid communication and sales aptitude can also apply.
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