We are looking for a highly skilled and motivated Jr Customer Service Executive to join our Global Network Operations team. The ideal candidate will have excellent communication skills and be able to work in a rapid-paced setting.

Roles and Responsibility
Provide exceptional customer service and support to clients via phone, email, or chat.
Troubleshoot and resolve complex technical issues related to network operations.
Collaborate with internal teams to ensure seamless service delivery.
Develop and maintain strong relationships with customers to enhance satisfaction.
Identify and escalate potential issues to senior management when necessary.
Continuously update knowledge of products and services to provide accurate information.

Job Requirements
Strong understanding of network operations and telecommunications principles.
Excellent communication and problem-solving skills.
Ability to work effectively in a team environment.
Proficient in using CRM software and other relevant tools.
Robust analytical and troubleshooting skills.
Ability to adapt to changing priorities and deadlines.

📌 Jr Customer Service Executive Global Network Operations Pune (India)
🏢 Tata Communications
📍 India