We are looking for a confident and enthusiastic Telecaller Executive to handle customer calls, generate leads, follow up with prospective customers, and support the sales and customer relationship process.
Key Responsibilities
Make outbound calls to prospective customers and explain Courses/services clearly.
Handle incoming calls and respond to customer enquiries professionally.
Follow up with leads through calls and WhatsApp to convert enquiries into admissions.
Maintain and regularly update customer and lead information in the database.
Understand customer requirements and provide suitable course information.
Schedule appointments, counselling sessions, demos, and follow-up calls.
Achieve monthly sales targets.
Maintain proper records of calls, enquiries, follow-ups, and conversions.
Coordinate with the Sales, Counselling, and Operations teams for smooth customer handling.
Build positive relationships with customers and ensure a good customer experience.
Required Skills
Positive verbal communication and interpersonal skills.
Tamil and English communication skills preferred.
Confident and persuasive telephone communication.
Basic knowledge of MS Office and computer applications.
Positive follow-up and customer-handling skills.
Ability to meet targets and work in a team.
Freshers can apply; experience in telecalling, sales, counselling, or customer service is an advantage.
Preferred Qualifications
Education: Any Graduate / Diploma
Experience: 0–2 years
Employment Type: Full time
Pay: ₹10,000.00 - ₹15,000.00 per month
Benefits:
Health insurance
Paid time off
Work Location: In person
📌 Tele Caller Executive Tirunelveli
🏢 Cadd centre
📍 Tirunelveli
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