Pay: ₹12,000.00 - ₹16,000.00 per month and Monthly incentive
Accommodation available
Job Summary : The customer relationship executive is responsible for handling customer queries, resolving complaints, and ensuring customer satisfaction through effective communication and timely support.
Key Responsibilities:
Handle incoming calls, emails, and customer inquiries
Provide accurate information about products and services
Resolve customer complaints in a skilled manner
Coordinate with internal departments (production, dispatch, accounts) for issue resolution
Maintain records of customer interactions and transactions
Follow up with customers to ensure satisfaction
Process orders, complaints, and feedback in the system
Ensure timely response and closure of customer issues
Job Type: Full time
Pay: ₹12,000.00 - ₹16,000.00 per month
Advantages:
Food provided
Paid sick time
Provident Fund
Experience:
Customer service: 2 years (Required)
Customer support: 1 year (Required)