Company: TGI Group – TGI Livancia The Sojourn
Location: Bangalore, Karnataka
Job Type: Full time
Department: Front Office
Industry: Hospitality

Job Summary

We are looking for a professional and guest-focused Front Desk Supervisor to handle daily front desk operations and provide excellent guest service.

Key Responsibilities
Welcome and assist guests with check-in and check-out.
Handle reservations, cancellations, guest queries, and requests.
Manage guest records, billing, and payments accurately.
Coordinate with Housekeeping and other departments for guest requirements.
Handle telephone calls and guest complaints professionally.
Maintain accurate records and shift handover reports.
Follow hotel SOPs, safety, and service standards.

Qualifications & Skills
Diploma/Degree in Hotel Management or Hospitality preferred.
Valuable communication and customer service skills.
Basic computer and PMS knowledge.
Willingness to work rotational shifts

Pay: ₹20,000.00 - ₹25,000.00 per month

Perks:
Flexible schedule
Food provided
Health insurance
Leave encashment
Paid sick time
Paid time off
Provident Fund

Work Location: In person

📌 Front Desk Supervisor Bengaluru
🏢 The Great Indian Hotels.Resorts.Inn
📍 Bengaluru