Currently we have requirement for Customer Relationship Manager (CRM) for our Sales Department.
RESPONSIBILITIES:
Resolving customer concerns.
Customer experience at the dealership showroom and supporting in their follow-ups.
Ensure Customer Satisfaction.
Complaint Management.
Feedback collection.
Customer Home Visit as per the requirement.
EXPERIENCE: 1 to 2 Years experience in similar role in automobile sector.
EDUCATION - ANY GRADUATE / BBA /MBA
REQUIRED SKILLS:
Good communications skill, Teamwork and leadership Skills, Customer Orientation, Problem-Solving Skills, Knowledge of Company Products and Services.
Employee Facilities Include:
· Attractive salary packages
· Performance incentives and bonuses
· ESIC and EPF advantages
· In office canteen
· Regular appraisals
· Continuous training and development
· Clear career paths for growth
· Staff accommodation for outstation candidates
Job Types: Full-time, Permanent
Pay: ₹20,000.00 - ₹25,000.00 per month
Perks:
Cell phone reimbursement
Health insurance
Internet reimbursement
Life insurance
Provident Fund