Key Responsibilities
Make outbound calls to prospective customers from the provided database.
Handle inbound customer inquiries professionally.
Introduce company products and services effectively.
Generate qualified leads and schedule meetings for the sales team.
Follow up with potential customers regularly.
Maintain accurate records of calls, leads, and customer interactions in CRM or Excel.
Achieve daily, weekly, and monthly calling and lead generation targets.
Resolve customer queries and escalate issues when necessary.
Build and maintain positive customer relationships.
Coordinate with the Business Development and Marketing teams.
Prepare daily and weekly activity reports.

Required Skills
Excellent communication skills in Tamil.
Basic communication skills in English.
Strong convincing and negotiation abilities.
Good listening and interpersonal skills.
Ability to handle customer objections confidently.
Basic computer knowledge (MS Office, Google Sheets, CRM software).
Positive attitude and willingness to learn.
Ability to work under targets and deadlines.

Educational Qualification
Any Graduate / Diploma.
Freshers can apply.
Candidates with 6 months to 2 years of telecalling,



telesales, or customer support experience will be preferred.

Preferred Experience
Telecalling
Telesales
Customer Support
Lead Generation
Sales Coordination

Key Performance Indicators (KPIs)
Number of calls made per day
Qualified leads generated
Appointments scheduled
Lead conversion rate
Customer satisfaction
Follow-up completion rate
Monthly target achievement

Salary
₹10,000 – ₹20,000 per month (Based on experience and performance)
Attractive Incentives for target achievement

Advantages
Performance-based incentives
Growth opportunities opportunities
Training and skill development
Friendly work setting
Paid leave as per company policy

Work Timing
Monday to Saturday
9:30 AM to 6:30 PM

Responsibilities at a Glance
Outbound & inbound calling
Lead generation
Customer follow-up
Appointment scheduling
Sales support
CRM data management
Target achievement
Customer relationship management

Pay: ₹12,000.00 - ₹15,000.00 per month

Advantages:
Cell phone reimbursement

Work Location: In person

📌 Tele Caller Executive Billing And Pos Machine Salem
🏢 Ematix Embedded and Software Solutions
📍 Salem